Daniel Gersna is outstanding in the service he provides to us. We are very happy to get our car serviced here and he is the reason why. Thank you for all that you do for us!
2/6/2025
Tabb W. VERIFIED CUSTOMER
Thanks
2/4/2025
Geoncarlos C. VERIFIED CUSTOMER
Anthony is one of the best most helpful Genesis employee in corona. He’s my go 2 guy when i need something. I appreciate everything he does and his outstanding customer service.
2/1/2025
David H. VERIFIED CUSTOMER
Everything was completed with great customer service
2/1/2025
Susan C. VERIFIED CUSTOMER
Great service
Received timely updates
1/30/2025
Veronica G. VERIFIED CUSTOMER
We are new customers of Genesis of Corona we have been very happy with the GV80 but our service girl provider don’t even remember her name has been very short with me and really very rude. We put the car in service in early December , they returned the car back to us in December 4 days latter with no work done other then oil change the girl in service informed me parts needed to be ordered I reach back out on January 25th for an update. Tony had no information on my issue and transferred me to parts , parts had no information on a order so I asked if he had the part I was waiting for he said I have plenty so I asked him to switch me back to service, I explained to Tony what was going on and I will say Tony took care of business got the car picked up that day and got the job done. Riding around in a new $70k car making noise and your service girl never even ordered the part is disappointing. Please give Tony a big thank you in service for getting us taking care of .Andre Veronica G
1/30/2025
Vincent C. VERIFIED CUSTOMER
Outstanding customer service
1/30/2025
Abner J. VERIFIED CUSTOMER
Fantastic.
1/29/2025
Tamara Q. VERIFIED CUSTOMER
I was extremely happy with my service experience .
1/26/2025
Loir H. VERIFIED CUSTOMER
I am extremely satisfied with the service I received from Tony. He went above and beyond by staying late after the service center had already closed to ensure I was taken care of. Tony kept me updated throughout the time my car was at the service center, providing clear communication and excellent customer service. His professionalism, dedication, and attention to detail made my experience truly exceptional. Thank you for having such a hardworking and attentive team member on your staff!
1/26/2025
Andrea W. VERIFIED CUSTOMER
My car looks great, but I was told when I bought the car that they would come pick it up. Bring me a loaner and bring it back with a full tank of gas. Several of the people there told me that and so did Sam the guy who I bought it from But they brought it back empty.
1/25/2025
Rochelle G. VERIFIED CUSTOMER
A++++ Service.
1/23/2025
Hamid P. VERIFIED CUSTOMER
Keep up the great work ????
1/23/2025
**** W. VERIFIED CUSTOMER
Thank you the service was fantastic
1/23/2025
Jeffery H. VERIFIED CUSTOMER
When I first bought my car the service seemed great but now it’s not the same. Seems like the service department is short handed at times. My husband and I both have GV80’s one year apart and our paperwork is always getting messed up. I get text messages on my phone for his car and vice versa.
1/23/2025
Bryan H. VERIFIED CUSTOMER
Rachel was great!
1/22/2025
Guy N. VERIFIED CUSTOMER
Great service!
1/22/2025
Abner J. VERIFIED CUSTOMER
Rachel has been very responsive and timely in completing the tasks at hand. Very effective and efficient. Great communication as well.