Both people doing the valet service were very courteous,
3/15/2025
Desiree G. VERIFIED CUSTOMER
Great service
3/15/2025
Linda S. VERIFIED CUSTOMER
Thank you for the exceptional service of my Genesis.
3/14/2025
Rick . VERIFIED CUSTOMER
Service rep Daniel and Driver Michael provided me with Outstanding customer service, however service rep Rachel missed the mark by a long shot. From the moment I arrived at the dealership, she didn’t seem interested in listening to my concerns or providing solutions, instead focusing on what services were NOT covered under warranty. This is very unfortunate as it ruined my overall service experience and I cannot in good faith recommend Genesis of Corona to other Genesis owners.
3/14/2025
Amalia H. VERIFIED CUSTOMER
Very disappointed was promised free oil change and it turns out the I bought a used car so I didn’t qualify and nail in my tire and you wanted over 400.00 to change it please do not contact me.
3/14/2025
Ronald M. VERIFIED CUSTOMER
Thank you Daniel for taking care of my service needs.
3/13/2025
Mary F. VERIFIED CUSTOMER
Daniel was very helpful. He kept me updated with the progress of the service, and I appreciated the use of a loaner car.
The detailing department did a fine job, too.
3/13/2025
Darryl L. VERIFIED CUSTOMER
Thank you for the exceptional service
3/13/2025
Alice S. VERIFIED CUSTOMER
Daniel & both drivers were very professional and courteous. Daniel scheduled my car to be serviced and provided pick up/delivery expeditiously. Always great service.
3/12/2025
Melba S. VERIFIED CUSTOMER
Service was top tier from start to finish as usual ????????
3/12/2025
Dennis F. VERIFIED CUSTOMER
My one service request was to check the left side camera which was frequently inoperative. Reviewing the invoice, it appears the focus was on the rear camera(which has no issues), versus the left camera.
3/11/2025
Ghyno K. VERIFIED CUSTOMER
Rachel provided great customer service and was extremely attentive to my questions in an expeditious manner.
3/10/2025
Georges Sierra. VERIFIED CUSTOMER
I have brought my Genesis in for the tire sensor a few times and as I know it is hit and miss when it happens , I also know it is happening as well as the sensor slowing me down while on the highway when nothing is close to the vehicle. It was under warranty when I brought it in the first few times . I really wish it had been taken care of .
3/8/2025
Edward W. VERIFIED CUSTOMER
thanks so much for the excellent service
3/8/2025
Lizette C. VERIFIED CUSTOMER
Good job
3/8/2025
Stephen K. VERIFIED CUSTOMER
Very professional
3/7/2025
Martins B. VERIFIED CUSTOMER
I would be happy to oblige.
3/6/2025
Martin H. VERIFIED CUSTOMER
Feel free to contact me about my experience.
3/6/2025
James W. VERIFIED CUSTOMER
I’m very happy with the repairs performed at your dealership. Dan is a great service advisor. Thanks