Excellent job, exceptionally great experience with excellent service. Thank you ????
2/19/2025
Marc R. VERIFIED CUSTOMER
Thank you. It was a pleasure.
2/18/2025
John M. VERIFIED CUSTOMER
Anthony made me feel I was the most important client at the dealer on Friday. He addressed all my Q's and made sure my service was done right the first time. His years in the automotive industry proves there is no substitute for experience and knowledge as it shows when he is with a client.
John M
2/16/2025
Jason Y. VERIFIED CUSTOMER
When vehicle brought in for service was informed our service agreement had expired. First time hearing this news. Asked if there were any available discounts and was told only $10 off. Same day received service offer in mail for $89 oil change which was considerably land bigger discount than $10. Are the service advisor not aware of all promotions
2/15/2025
Calin C. VERIFIED CUSTOMER
Thank you for the class act when it comes to Genesis customer service.
2/15/2025
Elizabeth H. VERIFIED CUSTOMER
The coolant leak was resolved BUT I still not like the grinding sound in the steering wheel. The sound was my initial problem , Genesis received a note of attention and service knew of this. The problem was not corrected.
I have only problems with this car and can not recommend it .
2/15/2025
Ivan G. VERIFIED CUSTOMER
Always great and professional. Been working with Daniel for about a year and it’s always hassle free
2/15/2025
Henry C. VERIFIED CUSTOMER
Very convenient way to do routine service.
2/14/2025
Ericka P. VERIFIED CUSTOMER
I am satisfied with the service and results. Thank you. But they always get my starbucks order wron hahah! It has happened multiple times and I have to throw the drink away(waste of money). Everything else was good
2/13/2025
Chancey C. VERIFIED CUSTOMER
Tony is always helpful. Service mechanics couldn’t find the intermittent problem with my charging. Tony made me feel at ease and told me that I could always bring the car in to get it checked. I appreciated that.
2/13/2025
Susan B. VERIFIED CUSTOMER
Oscar is very nice & helpful, he explained everything clearly, he kept checking in to make I didn’t have any questions or concerns. He set up my valet pickup & drop off of service, which I appreciate very much. Oscar is a great asset to your team.
2/12/2025
Jennifer P. VERIFIED CUSTOMER
I would have said that I was satisfied, however, three days after having the car in for a check engine light, the check engine light appeared again. The day the car was serviced we elected to stay and wait for the service to be completed, which was several hours. The dealership is not close to my home and does cause an imposition to take the car there. Now that I need to take a car back a second time for the same issue, I am very displeased.
2/11/2025
Wilmer P. VERIFIED CUSTOMER
He is the perfect person to work in the service department. Great guy!
2/10/2025
Tamara Q. VERIFIED CUSTOMER
Thank you Genesis!
2/10/2025
Darryl A. VERIFIED CUSTOMER
Anthony kept me updated with the progress of my vehicle.