Kaleb was so friendly and greeted me as I pulled up. I didn’t have an appointment but he assured me that it was okay and they would get me taken care of that day! The wait time ended up being the same as that of the time I did have an appointment. Kaleb came to the waiting area and checked in with me several times. He kept me updated on the status of my vehicle. People like Kaleb are the reason I will continue to use Tuscaloosa Toyota!
1/22/2026
Camden W. VERIFIED CUSTOMER
Phenomenal service. Dude does a great job!
1/22/2026
Patricia G. VERIFIED CUSTOMER
Great service!
1/22/2026
Warrior Roofing. VERIFIED CUSTOMER
Excellent as always
1/22/2026
Vicki N. VERIFIED CUSTOMER
I’ve always used Mr Chad but he was busy so Mr chuck took care of my car! Tire rotation was done in about 30 minutes! He was very professional and kind
1/22/2026
Robert P. VERIFIED CUSTOMER
Great service team
1/22/2026
Kent M. VERIFIED CUSTOMER
The best
1/22/2026
Carol R. VERIFIED CUSTOMER
He was very nice and correct with timeing. I was very happy with the way the service was handled
1/22/2026
Ronnie S. VERIFIED CUSTOMER
Tire leaked got me in quickly and handled the situation.
1/22/2026
Carol D. VERIFIED CUSTOMER
Kaleb was so kind and thoughtful! He got my walker out and brought it to me and then pulled my car up close and got my walker and put it back in the car for me when it was time to leave. He was just so patient and polite!!!
1/21/2026
Lauren M. VERIFIED CUSTOMER
Chuck was great and they did the job in a
Timely manner while I waited.
1/21/2026
Erika C. VERIFIED CUSTOMER
Awesome job.
1/21/2026
Shannon J. VERIFIED CUSTOMER
Great dealership!
1/21/2026
Vera W. VERIFIED CUSTOMER
Fast, friendly, efficient service!
1/21/2026
John A. VERIFIED CUSTOMER
We normally have a good experience, but we were lied to about our tread depth and it was put on our official documentation which is very unethical. Our service tech was also the rudest tech we have ever had
1/21/2026
Carolyn M. VERIFIED CUSTOMER
I just had filled my windshield wiper fluid a few days ago and you all charge me $6.50 today and I know it didn't need wiper fluid and I didn't like that at all,,I'll do my own wiper fluid from now on
1/21/2026
Jerill T. VERIFIED CUSTOMER
Always the best service and get’s the vehicle in and out quick!
1/21/2026
Deborah S. VERIFIED CUSTOMER
Keep up the good service!
1/21/2026
Amanda H. VERIFIED CUSTOMER
I paid to have my engine air filter replaced and was charged for wiper fluids, but the filter was left completely out of my vehicle and there were no wiper fluids in the reservoir.