Rear end differential is still making a lot of noise which is very annoying. I am going to bring back to get checked out . Probably after the 1st of February. I will be in touch with Garrett Colburn…
1/23/2026
Charles H. VERIFIED CUSTOMER
We have always asked for Chuck Sansing. He has done an outstanding job every time. We are glad that your dealership is in Tuscaloosa and even more pleased that Chuck is with your company.
1/23/2026
Pia C. VERIFIED CUSTOMER
Very great to work with!
1/23/2026
Leah R. VERIFIED CUSTOMER
David is wonderful and attentive!
It took 2 hours to do a 15,000 service.
1/23/2026
Rebecca W. VERIFIED CUSTOMER
Great from start to finish!!????????
1/23/2026
Alejandro R. VERIFIED CUSTOMER
Everything is ok
1/23/2026
Kay A. VERIFIED CUSTOMER
Chad is an excellent advisor!
1/23/2026
Leigh N. VERIFIED CUSTOMER
Ryan is always very kind and attentive to you as the customer! Our service is usually complete in a timely manner and always make our appointment with Ryan because of the care he provides!
1/23/2026
George N. VERIFIED CUSTOMER
Nothing except for good experience
1/23/2026
Marwan E. VERIFIED CUSTOMER
I appreciate your great service
1/23/2026
Timothy C. VERIFIED CUSTOMER
Excellent job by Steve , spent many hours to benefit me as a customer because of a warranty issue the was resolved in my favor as it should have been. But had it not been for Steve Woods, it would have stretched into more than one day. But because he made sure all the protocol was followed and forms completed it was resolved in three to four hours. I was ther about eight hours trying to service two family Toyota vehicles. I have never had a problem with Steve Woods and arrange my Schedule to make sure he is my service advisor . I have had some difficulty with other advisors.
1/23/2026
James G. VERIFIED CUSTOMER
Thanks Jeremy!
1/23/2026
Keith W. VERIFIED CUSTOMER
I live close to the Toyota dealership in Hoover. I drive to Tuscaloosa Toyota because of Ryan’s great customer service.
1/23/2026
Tony D. VERIFIED CUSTOMER
Wil does a very good job of keeping me informed of the things that need to be done and a good job of keeping me informed of the progress as it is being done.
1/23/2026
Steven P. VERIFIED CUSTOMER
The staff are so nice and friendly always asking if everything going well. And always speaking to everyone about their visit and wait. Garrett Colburn is outstanding he explains the details of the scope of service. Toyota is my only choice for a vehicle. So you have a client for a long time. Thank You.