Steve Woods is always very professional and personable!
He is an asset to Tuscaloosa Toyota!
4/16/2026
Doster M. VERIFIED CUSTOMER
David is the best service tech I have had at Tuscaloosa Toyota.
4/16/2026
Amanda P. VERIFIED CUSTOMER
Me. Becks customer service was amazing. He communicated thoroughly of the suggested things I needed to address.
4/16/2026
Joseph C. VERIFIED CUSTOMER
Jeremy is great
4/16/2026
Nancy A. VERIFIED CUSTOMER
Jeremy is very conscientious and very polite and personable. I appreciate the same service person every time I visit
4/16/2026
Betty M. VERIFIED CUSTOMER
Will Averett exhibit perfect customer service as well as other service men/mechanics. I would not take my vehicles anywhere else for service.
4/16/2026
Yesenia Z. VERIFIED CUSTOMER
Very nice customer service thank you TJ
4/16/2026
Mitchell B. VERIFIED CUSTOMER
Ok
4/16/2026
Lawrence F. VERIFIED CUSTOMER
Woods was excellent
4/15/2026
Debra L. VERIFIED CUSTOMER
I really appreciated the care that Will gave me a my Van. He told me what was importance but didn’t PUSH Me. From now on I will choose Will❤️
4/15/2026
Michael M. VERIFIED CUSTOMER
Jeremy was courteous and friendly
4/15/2026
Frances J. VERIFIED CUSTOMER
Chuck is very experienced & kmowledgeable about Toyota vehicles & services available. He listens & advises with great customer service skills.
4/15/2026
Sheila R. VERIFIED CUSTOMER
The price was a little steep, but Chuck was very helpful!
4/15/2026
Jack H. VERIFIED CUSTOMER
My service was prompt and everyone was courteous.
4/15/2026
Gary D. VERIFIED CUSTOMER
Great work and friendly service from the staff
4/15/2026
Kelly W. VERIFIED CUSTOMER
While I appreciate him getting my hatch struts replaced, I would have liked to be informed what was going on with my Highlander. When I first arrived and told him I was there for my service and that I was also having problems with my hatch closing. Of course, it did not do anything wrong when he tried it so I showed him a video I had of it not closing properly. He informed me since I was waiting on my car there was nothing that could be done. About an hour and a half later, I received the text with the report of the service on my Highlander and it said I, in person, approved all the additional recommended work. I had not, I went to the service counter and showed them the report. A very nice lady walked me over to Chuck and expressed my concern. He looked it up and said he approved the struts since they were still under warranty. I said great but I didn’t approve the other work and he said oh, ok. I just would have liked to be more informed about what was going on, like I have always been with other people I have used at Tuscaloosa Toyota.
4/15/2026
Kenneth M. VERIFIED CUSTOMER
David always goes out of his way to make sure my problems are taken care of
4/14/2026
Diana J. VERIFIED CUSTOMER
I had to wait 2 hours and 15 minutes for a scheduled oil change and tire rotation. I think that is way to long.
4/14/2026
Ronald L. VERIFIED CUSTOMER
David has always been very attentive and efficient with both of my vehicles when I bring them in for service. Compliment him on a great job.