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Real Reviews from VERIFIED CUSTOMERS
Stephanie T. VERIFIED CUSTOMER
The tire rotation took a very long time. Even if you’re busy, an update would be nice
4/18/2026
Kenneth H. VERIFIED CUSTOMER
Good experience
4/18/2026
Suresh K. VERIFIED CUSTOMER
Every one was very professional nd I was pleased about the Toyota dealer
4/18/2026
Patricia P. VERIFIED CUSTOMER
Does a very good job
4/17/2026
Sarah H. VERIFIED CUSTOMER
Love Paul and his crew, always so friendly and timely! Thank you!
4/17/2026
David P. VERIFIED CUSTOMER
Steve has been very helpful to our family on our 2 Toyotas and 2 Lexus
4/17/2026
Nancy S. VERIFIED CUSTOMER
Ryan is always very professional, helpful and with a lot of knowledge. It is always a great service with him.
4/17/2026
Kerry H. VERIFIED CUSTOMER
Steve took good care of us! Love Toyota service working with Steve!
4/17/2026
Jeremy B. VERIFIED CUSTOMER
Everything was great
4/17/2026
Carol L. VERIFIED CUSTOMER
David is awesome…a pleasure to work with!
4/17/2026
Christopher C. VERIFIED CUSTOMER
All the service staff was super nice and answered all my questions
4/17/2026
Joseph C. VERIFIED CUSTOMER
Jeremy is great
4/17/2026
Steven S. VERIFIED CUSTOMER
Ryan always does the best job. A plus!!!
4/17/2026
Ben A. VERIFIED CUSTOMER
Jeremy took excellent care of me for my 6 month checkup. Really appreciate his professional advice!
4/17/2026
Tamara E. VERIFIED CUSTOMER
Services are always great..
4/16/2026
Timothy C. VERIFIED CUSTOMER
Mr. Steve Woods has always done a test job communicating with me and advising me for any vehicles of the three to four My bride of forty -one years and I manage bring on for service.
4/16/2026
Randy B. VERIFIED CUSTOMER
Chad always does a very polite and wonderful job . He always goes beyond to make my time there a very pleasant experience .
4/16/2026
Dave B. VERIFIED CUSTOMER
Will Averett was very helpful. Thank you
4/16/2026
Donna M. VERIFIED CUSTOMER
Will and Dustin have been fabulous! They really cared about my issues and I will for sure bring my 4 runner for service . I hope my problem is solved .
4/16/2026
Cevonne T. VERIFIED CUSTOMER
This was first time at Tuscaloosa Toyota in years..I would have been more satisfied simply if communication was better. When I came in the door no one greeted me or pointed me to the waiting area, as I came in looking completely lost not knowing who to ask myself, and no one checked my battery because 'they didn't want to move my things'.? I didn't like that at all. I didn't even know the battery was in the trunk. I'll be prepared next time. But it would have been nice if the effort had been made to let me know what needed to be done beforehand, so I can enjoy full access to this service.
4/16/2026