Job well done! The team was professional, efficient, and paid great attention to detail.
2/25/2026
Gaius W. VERIFIED CUSTOMER
We had a problem and without an appointment, Steve took us right in and got the problem solved.
2/24/2026
Stephen M. VERIFIED CUSTOMER
No issues with Garrett , very professional and courteous. The problem with my vehicle, breaks squeaking, was not fixed. This was the 3rd time I have brought my car in for this problem and now I will have to take it back for a 4th time. Very frustrating and inconvenient for me.
2/24/2026
Timothy T. VERIFIED CUSTOMER
I have had very good experiences until this time. I saw my vehicle in the out line, after seeing it , it was another 30-40 minutes until I was told that it was ready. The service person called me and a couple of ladies at the same time. He told me to sign here and here and the lady behind the desk would check me out. I have always been walked out to my vehicle, not this time. But, he walked the ladies out to theirs. No thank you or anything. Was not pleased with the service I received. I will come back, but I don’t want this advisor again.
2/24/2026
Paula B. VERIFIED CUSTOMER
I am completely satisfied with the service I received today.
2/24/2026
Andy T. VERIFIED CUSTOMER
Great job
2/24/2026
Arthur B. VERIFIED CUSTOMER
Good work, great communication, satisfied, customer.
2/24/2026
James E. VERIFIED CUSTOMER
Jeremy has always taken care of me. He is very knowledgeable about the Toyota vehicles that I own and have owned in the past. He listens to issues and directs me in servicing my vehicle needs. He is a very valuable asset to your Dealership and always shows interest in me as a person and customer.
2/24/2026
Joseph H. VERIFIED CUSTOMER
Ryan is the best of the best! The service department had to order a part to fix my digital gauge cluster, and Ryan kept me updated on the status of the part and when it was expected to arrive. The part actually arrived sooner than expected and Ryan and the service team got the new part installed and had me back in my car in a quick and timely manner. I am always pleased with the service provided by Ryan.
2/24/2026
Donna R. VERIFIED CUSTOMER
Very nice and not too much of a wait for service
2/22/2026
William E. VERIFIED CUSTOMER
Chuck and the entire service team at Tuscaloosa Toyota do an outstanding job at providing a good experience not
Only for myself but all of the customers I witnessed. Thank you Team TT!
Chuck Sansing does an outstanding job
2/22/2026
Teresa S. VERIFIED CUSTOMER
Always great service at Tuscaloosa Toyota
2/22/2026
William C. VERIFIED CUSTOMER
Ryan exceeded my expectations completely . You are fortunate to have such a skilled service professional enhancing your service brand of excellence .
2/21/2026
Michelle K. VERIFIED CUSTOMER
Chuck is always prompt and professional. I will not carry my vehicle to anyone else.
2/21/2026
Richard K. VERIFIED CUSTOMER
If it costs $460 to change a set of spark plugs, Toyota needs to rethink its engine design to make routine maintenance more reasonable and accessible.
2/21/2026
Brenda J. VERIFIED CUSTOMER
very pleased and respectful thanks fora great visit