Kevin was awesome, thoroughly explained what he did and why he did it and was honest about my options for fixing and issue with my radio
5/4/2026
Amie S. VERIFIED CUSTOMER
Thank you for taking the time to look up the information on my vehicle. I appreciate the help.
5/4/2026
Pamela S. VERIFIED CUSTOMER
Approved all the recommendations Maverick suggested because I trust Toyota of Gastonia to treat me fairly.
5/4/2026
Edward O. VERIFIED CUSTOMER
Awesome guy!thanks
5/4/2026
Randall C. VERIFIED CUSTOMER
Very friendly staff.
5/3/2026
Lawrence C. VERIFIED CUSTOMER
Great service from KC. You have a client for life.
5/3/2026
Lisa K. VERIFIED CUSTOMER
I love the Toyota Service Department. SO GLAD I DONT HAVE TO TALK TO LAWANDA when making an appointment!
5/3/2026
James G. VERIFIED CUSTOMER
Quick and easy process. KC is great!
5/2/2026
Cleopatra K. VERIFIED CUSTOMER
Great service
5/2/2026
Lisa R. VERIFIED CUSTOMER
Have always had great service in the past. I brought the car for an oil change, tire rotation, and inspection. I left there and the tire pressure light was on. I had to return and ask for proper air in the tires. This is disappointing when that’s what the car was brought in for. The guy who checked me out filled the tires. He was clearly embarrassed and apologized. This doesn’t make me feel confident about the attention given to my vehicle.
5/2/2026
Jonas F. VERIFIED CUSTOMER
They were quick and cheap
5/2/2026
Dhi V. VERIFIED CUSTOMER
Montreko is a good adviser. He makes sure I understand what really needs to be done with my vehicle so I can make an informed decision. Not pushy yet makes sure I can decide very well for my car’s needs.
5/1/2026
Robert A. VERIFIED CUSTOMER
Always quick and courteous.
5/1/2026
Rachael G. VERIFIED CUSTOMER
N/A
5/1/2026
Jay M. VERIFIED CUSTOMER
Heather and the mechanic did a very nice job. I thought the tune up cost was a little high but it has been while since I had one done.
5/1/2026
Cynthia Q. VERIFIED CUSTOMER
Heather is amazing, always taking care of her customers and making sure everything goes smoothly for you.
5/1/2026
Clay D. VERIFIED CUSTOMER
Got a whole list of things that were suggested. Came in for an oil change and got a list of things costing approximately $1400. Most of which are not needed or necessary. If they are routinely needed, the tasks were excessively priced.
4/30/2026
Maikel M. VERIFIED CUSTOMER
Nice service
4/30/2026
Lee G. VERIFIED CUSTOMER
As usual good pleasant professional service.
4/30/2026
Vickie R. VERIFIED CUSTOMER
I was under the impression that it was time for my oil change because the light came on that it was time for maintenance but it wasn’t. Had I known I would have waited until 10,000 miles as the maintenance guide states.
I was charged $101 for them to top off fluids and inspections. I can not afford to come in again at 5,000 more miles for them to do the same maintenance plus the oil change.