The radio/entertainment center is not functioning correctly.
The hood ripples while driving
Neither were addressed
6/9/2026
Kevin T. VERIFIED CUSTOMER
Everything was great.
6/8/2026
Ronnie T. VERIFIED CUSTOMER
Was told to replace battery and cabin filter, neither was done. Only changed oil and rotated tires. Then was charged for tire rotation and tires were purchased at Toyota of Gastonia. No one could refund my card, just a hand written card for credit. Never have had a bad service there but today left a bad taste ????
6/8/2026
Michael W. VERIFIED CUSTOMER
unknown
6/8/2026
Doris F. VERIFIED CUSTOMER
Karsen was very helpful, pleasant and professional. He explained the work order for the ideas I wanted done today. Also advised of things that are needed for my car. I plan to have those done later. Thanks to everyone for all their hard work.????
6/8/2026
Doris C. VERIFIED CUSTOMER
Kevin has to be one of the nicest guys that I have had the pleasure of dealing with. He actually listens and that is a blessing. He's very knowledgeable and explains things in a way that I can understand. I sure do appreciate him.
6/8/2026
Hien T. VERIFIED CUSTOMER
I didn’t have an appointment because my car battery died unexpectedly. Elijah was able to turn my car around quickly. Thank you!
6/8/2026
Eric P. VERIFIED CUSTOMER
Great service….happy with car no trade. ????
6/8/2026
Crystal G. VERIFIED CUSTOMER
Very nice and professional and quick to get what needed to be done.
6/7/2026
Harsh K. VERIFIED CUSTOMER
Maverick was great!
6/7/2026
Norman M. VERIFIED CUSTOMER
Lengthy wait time for what I had done but, understandable with the amount of vehicles being serviced and not having an appointment
6/7/2026
Paula B. VERIFIED CUSTOMER
Everything I come in for service, you complete an inspection that wastes time. Yesterday, the visit could have cost me 1100.00 for items that ate needed. My owners Manuel does not state many of the things you recommended are needed. Stop trying to rip people off!!
6/6/2026
Angelina B. VERIFIED CUSTOMER
Thank you for taking care of my vehicle!
6/6/2026
Thomas M. VERIFIED CUSTOMER
I was well pleased with their work. I needed my Toyota inspected and they did a good job. I didn't have to wait a long time either. We always take our Toyota here because we trust them with our car. Thank you.
6/6/2026
Kenneth W. VERIFIED CUSTOMER
Great job working me in with no appointment fast and just thanks
6/6/2026
Dan C. VERIFIED CUSTOMER
No one gave me a status report on my vehicle so after 3 hours I went to the service desk and had to ask the status
6/6/2026
Wanda N. VERIFIED CUSTOMER
Elijah Pardo was kind and courteous. He took time to explain everything to me, even when I asked a lot of questions. I appreciated that very much. He gets a thumbs up from me. ????????
6/6/2026
Jerry J. VERIFIED CUSTOMER
Angel was very courteous and efficient. The service was super easy and fast!! Great experience
6/6/2026
Lukas B. VERIFIED CUSTOMER
I sat there for 2 .5 hrs and had to ask about my vehicle
6/5/2026
Lauren S. VERIFIED CUSTOMER
Elijah took the extra step to walk me to my car when another customer was having an outburst. Very good customer service!