Joshua Huffman listened to my concerns and was very professional and I really felt like a valued customer. Joshua kept my wife and I up to date on the repairs needed. All of the Service Reps were very professional and the entire service area has a great vibe which instills a lot of confidence. I would absolutely highly recommend Toyota of Gastonia to anyone needing service on their Toyota. Thank you from a long time Toyota Tundra owner. Great work!
4/22/2026
Jacqueline J. VERIFIED CUSTOMER
I was greeted immediately and then texted as to the progress. Good job
4/21/2026
Andersson H. VERIFIED CUSTOMER
2 hours for oil change , cabin filter and tire rotation.
4/21/2026
Kristy J. VERIFIED CUSTOMER
John was great. We have been coming for years with multiple vehicles and have always been satisfied but it seems like you may have upped your level of service.
4/20/2026
Kathy G. VERIFIED CUSTOMER
Thank you!
4/20/2026
Mariam M. VERIFIED CUSTOMER
Super nice always letting me what was going on with my car
4/20/2026
Dorothy S. VERIFIED CUSTOMER
Courteous, friendly and prompt service.
4/20/2026
Kenneth M. VERIFIED CUSTOMER
They always do a wonderful job even in parts area thank u
4/18/2026
Mark S. VERIFIED CUSTOMER
NEVER had a problem with Toyota of Gastonia! Fast , friendly, and always keep me updated!
4/18/2026
Jeffery M. VERIFIED CUSTOMER
Dont see how it took 2 1/2 hours for oil change
4/18/2026
Charles W. VERIFIED CUSTOMER
I needed to take an unexpected trup and tried to take a chance at a last minute oil change. I felt bad that I hadn't made an appointment. Elijah was absolutely great and made me feel better. He got me in and out with no pressure. THANKS!
4/18/2026
Christopher D. VERIFIED CUSTOMER
Car is good and service was great Eddie Odom took great care of me and I was very appreciative for his service.
4/18/2026
Juliette G. VERIFIED CUSTOMER
Hi-
Over the past 25 years of owning Hondas and Toyotas and taking them in for repairs, the way Maverick personally cared for us as clients looking out for our needs and having our best interest at heart, astounded me. This has been the best experience I’ve had working with a service tech.
For some reason, Maverick was not at the service shop at the time of pick-up and we were erroneously informed our vehicle was ready due to a mistake in the maintenance department. This mistake caused us to make two separate trips in as we were trying to switch out vehicles. My husband then had to take off work twice. Although frustrated at the time, when I reflect on the whole experience, this mistake is easy to forgive and I would still rate my experience at Toyota Gastonia as a 5-star experience.
Hopefully, we can get our Sienna in soon. ????????
Thank you.
4/18/2026
Jessica C. VERIFIED CUSTOMER
It’s always a pleasure to deal with Montreko. He makes sure I’m well taken care of. Give him the raise he deserves! He’s great!
4/17/2026
Alvin L. VERIFIED CUSTOMER
Im very please with sale member , he was easy to talk to and straight forward.
4/17/2026
Shannon M. VERIFIED CUSTOMER
Fit us in with great service. Always takes care of us with a Great Attitude.
4/17/2026
Gale W. VERIFIED CUSTOMER
Excellent Service! 5 Stars
4/17/2026
Mark C. VERIFIED CUSTOMER
Thank you
4/17/2026
Mark G. VERIFIED CUSTOMER
Have always taken care of our cars and truck. The best service and parts people. Number 1 in our book. Thanks yo everyone. Oh I can't forget about Rick in Toyota Sales. The BEST.