Maverick was friendly and professional, kept me up to date on repairs
4/17/2026
Paul D. VERIFIED CUSTOMER
Trusted to do a great job.
4/17/2026
Tami P. VERIFIED CUSTOMER
The only complaint is about the time spent waiting in the waiting room for my vehicle . It was not very pleasant . It wreaked of strong cigarette smell to the point of my eyes watering / burning . I hope something can be done about the location for smokers to go smoke … if not I may have to opt out of this location for car service .
4/17/2026
Sophia L. VERIFIED CUSTOMER
I always get great service when I come to Toyota of Gastonia even though there is a dealership closer to my house but I rather drive 20 minutes to a place where they treated me nicely when I first received my car.
4/16/2026
Lee G. VERIFIED CUSTOMER
Great fast and curious service this individual shows me that he cares about the people that he service great job making sure the customer is completely happy with his service.
4/16/2026
Suzanne Y. VERIFIED CUSTOMER
KC was very friendly. The text commentary and videos provided as I waited for service to be completed were very helpful. My car was serviced promptly at the appointed time and recommendations given for future appointments. The customer waiting area was clean and comfortable. Many thanks!
4/16/2026
Kevin S. VERIFIED CUSTOMER
Have no problem and confidence with having work done on my vehicle at your dealership
4/16/2026
Charles L. VERIFIED CUSTOMER
Great CS w/ knowledge! ????
4/16/2026
Karen M. VERIFIED CUSTOMER
10/10 service
4/16/2026
Sharon T. VERIFIED CUSTOMER
Eddie was amazing. He kept me informed the whole time and was extremely polite.
4/16/2026
Debra D. VERIFIED CUSTOMER
Each time I visit the dealership, they always make you feel like family, and always inform you what is needed to keep you safe.
4/16/2026
Brant A. VERIFIED CUSTOMER
Great service always
4/15/2026
Carolyn C. VERIFIED CUSTOMER
It should never ever take 2 1/2 hours to change oil and rotate tires. Entirely too long. I love having my car serviced at dealership but it’s still my biggest complaint is time
4/15/2026
Leland L. VERIFIED CUSTOMER
Service was performed as requested. Was advised that front brakes were needed, scheduled for next week.
4/15/2026
Linda T. VERIFIED CUSTOMER
I had a very positive experience today. My first time bringing my car in for oil change/tire rotate, but he told me exactly what I need to do and where to go and that I will receive a text about my service and when it’s completed. I really appreciate the help and kindness. Thank you.
4/15/2026
Kelly T. VERIFIED CUSTOMER
John was fantastic! I will request him next time.
4/15/2026
Nancy S. VERIFIED CUSTOMER
I don’t appreciate being talked down to as if I’m stupid or not knowledgable about service plans that I purchased.
4/14/2026
Clayton G. VERIFIED CUSTOMER
John was very helpful and professional
4/14/2026
Lisa L. VERIFIED CUSTOMER
SHOUT OUT TO KARSEN, SIDNEY AND MONTEKO!!
4/14/2026
John B. VERIFIED CUSTOMER
Karsen was helpful and did a great job communicating.