The team is always ready to do what needs to be done. Thank you
5/10/2026
Cynthia R. VERIFIED CUSTOMER
Could I be contacted and updated on how my tires are wearing. They were rotated and aligned. I like to keep up with that. Also how were my brakes. Thank you.
5/10/2026
Marlesia J. VERIFIED CUSTOMER
She is always so nice and my go to person since Devin left. She has always taken of me with whatever I need.
5/10/2026
Anne C. VERIFIED CUSTOMER
I found the staff to be friendly, polite and answered any questions about the services I may or not need at this time. I contemplated on taking my Lexus to Charlotte Lexus uptown and decided to see is your service department could service the vehicle instead. Although I know it's basically Toyota I still wanted to be sure that servicing a Lexus would not be an issue.
Based on my experience at your dealership I will be bringing my car to your service center as long as I find that your service department is above all else is HONEST, and has the knowledge to service the vehicle as well as being polite and courteous.
I met one of your sales people Devin and was impressed with his knowledge of the vehicles.
He too was very friendly and polite.
He asked if he could help me and I explained my car was in for service and although I wasn't buying a vehicle he was still was polite enough to answer just some general questions about the dealership and walked me around the lot showing me a number of different cars and just chatted in general.
5/9/2026
Lisa S. VERIFIED CUSTOMER
Avery thing was great
5/9/2026
Phadiona C. VERIFIED CUSTOMER
I have always had good experiences with Toyota.
5/9/2026
John L. VERIFIED CUSTOMER
Great service representative!!!
5/9/2026
Mike O. VERIFIED CUSTOMER
Professional and helpful beyond what was expected.
5/8/2026
Derrick B. VERIFIED CUSTOMER
Sadly this was my last free oil change. I’m sad about that but there’s nothing I can do to change that. Service was quick and fast very satisfying know that. Great job
5/8/2026
Raymond C. VERIFIED CUSTOMER
I drove my truck straight home from the dealership.. i took my other vehicle out to eat to have lunch with a friend.. when I came back home, I noticed a lodge spot fluid under my truck.. i also saw a path to fluid, leading to my driveway then I have pulled in.. i drove my truck around the neighbourhood again and parked it on the other side of the driveway and noticed the floor still leaking.. i realize it's oil from my truck.. every other experience i've had, has always been good with toyota of gastonia.. i'm hoping that they fix the problem tomorrow when I return my truck..
Raymond C
5/8/2026
Jason W. VERIFIED CUSTOMER
Mistake was made by not letting the car run after the oil was changed. Faulty oil filter gasket caused the oil to leak out. The Toyota team went above and beyond to correct the problem.
5/8/2026
Ashlyn T. VERIFIED CUSTOMER
Heather was great very polite and professional my overall experience of her was GREAT!! Thank you Heather Z.
5/8/2026
Ericka S. VERIFIED CUSTOMER
Even with an appointment I had to wait two hours for a tire rotation and oil change.
5/8/2026
Billie B. VERIFIED CUSTOMER
HMontreko was very nice and polite. Treated me w the much respect.
5/8/2026
Almetto M. VERIFIED CUSTOMER
Thank you for the service I received. KC was instrumental in that service and he continues to provide attentive customer care.
Maxine Martin
5/8/2026
Lynn T. VERIFIED CUSTOMER
Great dealership
5/8/2026
Anthony M. VERIFIED CUSTOMER
Maverick was great
5/8/2026
Sandra F. VERIFIED CUSTOMER
Okay, sounds good
5/8/2026
William J. VERIFIED CUSTOMER
My cruise control still doesn't work and the aparent part has not been received yet. Meanwhile I put up with the noise of alerts and warnings from it. Apparently the ECM is on backorder. I've seen them for sale online. This is my only complaint so far. Just need this fixed.
5/8/2026
Jason S. VERIFIED CUSTOMER
Maverick was very patient and professional. Thank you for your assistance today.