Although the mechanic was nice and was nice enough to remove a charge, I do not feel the diagnosis was completely accurate. When I had someone else test my vehicle only one code come up, and I find it funny that when the check engine light is off my transmission runs smooth as it ever did. Lastly, 2015 RAV4 has a SEALED transmission, how could a sliver of metal get into it? Just doesn't sound right to me.
9/25/2025
Joaquim C. VERIFIED CUSTOMER
Special appreciation for Sydney the driver that gave me a ride
9/24/2025
Lisa H. VERIFIED CUSTOMER
Always the best experience when I bring my car there. I would not take it anywhere else.
9/24/2025
Teresa L. VERIFIED CUSTOMER
I had a good experience today and would recommend Toyota of Gastonia to family and friends.
9/24/2025
John M. VERIFIED CUSTOMER
Great job
9/24/2025
Davey J. VERIFIED CUSTOMER
Ok
9/24/2025
Peggy E. VERIFIED CUSTOMER
I was told I had a nail in my right front tire but when I took my car to Discount Tire to get it fixed they checked the tire and could not find a nail.
9/24/2025
Inderjit S. VERIFIED CUSTOMER
Excellent
9/24/2025
Robert P. VERIFIED CUSTOMER
Simple, easy, quick, friendly
9/24/2025
Frank B. VERIFIED CUSTOMER
Excellent service and all very professional
Thank you
9/23/2025
Eleanor B. VERIFIED CUSTOMER
I mentioned that the tire sensor had come on while driving to my appt. I was told it would be taken care of with the tire rotation and balance. This morning the light was back on and one of the tires was going flat. Turns out there’s was a hole in the sidewall and the tire needed to be replaced. I’m just glad I didn’t have a blowout on I-85 on my trip home. As it is, I had to miss an appointment this morning to deal with the tire.
9/23/2025
Jason H. VERIFIED CUSTOMER
The waiting room was busy, but 1 particular salesperson seemed like he was trying g to speak loud enough for everyone in Gastonia to hear. Service team was great. Thanks Kevin
9/22/2025
Crystal G. VERIFIED CUSTOMER
Service was very quick
9/22/2025
William I. VERIFIED CUSTOMER
Took toooooo long for an oil change and a tire rotation. I was on time for my 4:00 appointment I didn’t leave till 6:15.
9/22/2025
Harolyn B. VERIFIED CUSTOMER
Very professional!!!!!
9/22/2025
Wanda H. VERIFIED CUSTOMER
Mr. Gaddy took me in right away and was a good experience for a tire rotation.
9/22/2025
John H. VERIFIED CUSTOMER
Easy oil change and tire rotation. I'll be back for future maintenance.
9/21/2025
Dana A. VERIFIED CUSTOMER
The service was garbage from the time I can in from the time I left. It was like a bunch of kids playing on the playground
9/21/2025
John C. VERIFIED CUSTOMER
Service tech messed up the fuse to my hatch when fixing drivers side tail light. Will not work from the push button inside drivers side, manually on the hatch or both key fobs. I will have to waste time from work Monday to bring it up there and fix. I talked to Heather about this late this afternoon when heading to the golf course. Didn't have time to bring back up there today.