Needed a license plate installed on front and technician was not able to do it
7/16/2024
Evan G. VERIFIED CUSTOMER
Love toyota
7/15/2024
Carolyn A. VERIFIED CUSTOMER
In and out in good time
7/15/2024
Phyllis M. VERIFIED CUSTOMER
Always !!
7/14/2024
Dwayne M. VERIFIED CUSTOMER
Again there are not enough words for his outstanding commitment to provide the best experience for his customers. Professional, honest, trustworthy, dependable, friendly, knowledgeable, understanding, reassuring, and the list goes on and on. Even if someone else checks you in, Eddie is there to make sure you are completely satisfied and all your questions and concerns are answered. That is what others do not do. Customer satisfaction keeps customers coming back. Without customers then busy will dwindle away.
7/14/2024
Deborah L. VERIFIED CUSTOMER
Everyone was very nice and respectful.
7/14/2024
Gene P. VERIFIED CUSTOMER
They were very professional and polite .
7/14/2024
Randy T. VERIFIED CUSTOMER
Professional services
7/14/2024
Sean A. VERIFIED CUSTOMER
Quick, easy in and out!
7/13/2024
Nathaniel M. VERIFIED CUSTOMER
I am well satisfied with the service that Toyota Of Gastonia give me I have no regrets of dealing with them and I appreciate the being my dealership to deal with handling my car. Thank you so very much.
7/13/2024
Jessamyn M. VERIFIED CUSTOMER
Jessica and her tech team were VERY helpful and nice! They were able to fix my engine problem, I cannot thank them enough!
7/13/2024
Ann D. VERIFIED CUSTOMER
I took my Camry because the tire pressure indicator light would not go off. This same Toyota service dept had plugged one of my tires 5 months ago. They told me I needed a new tire, it had been plugged too near the wall! Guess what, THE VERY SAME SERVICE DEPARTMENT PLUGGED IT!!!! Long story, I don’t think they even read all the tires pressure, they sold me a new tire!!!!’ I left and the SAME TITE PRESSURE WAS STILL ON!!!!!! I took it back and they said I needed a NEW SENSOR!!!! They ripped me off, plane and simple!!! They owe me the $234.oo I paid for a tire I don’t need!!!! That Gastonia Toyota service has gone to the bad side!!!! They have serviced my cars for over 10 years and they ripped me off like this !!!! It is theft!!!!! I am done with Toyota loyalty because of Gastonia NC service department!!! ****-****-xxxx. Ann D
7/13/2024
Donna M. VERIFIED CUSTOMER
My only complaint is that after receiving the text that my vehicle was done, I went into the service area to see what I needed to do and get a report on my vehicle and stood there for at least 5 minutes while one woman helped the customer in front of me and none of the other workers acknowledged or assisted me. There were 3 others sitting at desks working. Otherwise everything was good.
7/13/2024
Mechelle B. VERIFIED CUSTOMER
Very professional
7/13/2024
Joyce G. VERIFIED CUSTOMER
No comment
7/13/2024
Melissa R. VERIFIED CUSTOMER
quick and courteous staff. clean waiting area.
7/13/2024
Cynthia D. VERIFIED CUSTOMER
My car is only serviced there. Because the people are great and the service is honest and top notch!
7/13/2024
Brittany P. VERIFIED CUSTOMER
I appreciate how nice and fast yall were. Thank you for also letting me know I had toyota care. I had no idea.