Great customer service, waiting area was clean and plenty of room, service was quick.
8/28/2024
Pamela F. VERIFIED CUSTOMER
Excellent and quick service
8/28/2024
Nurian D. VERIFIED CUSTOMER
Good service experience with Jessica Pullen. I came in for an oil change and tire rotation. They did a full check and noted a few things that needed to be fixed. Jessica noted the ones that needed more prompt attention and even wrote down the cost for each one--which we will do on the next visit. Thank you Jessica.
8/28/2024
Revonda C. VERIFIED CUSTOMER
Customer service was great. Waiting time was satisfactory. Overall experience was a 5 star rating!
8/28/2024
Monica R. VERIFIED CUSTOMER
Thank you for your courageous customer service
8/28/2024
**** S. VERIFIED CUSTOMER
I'm satisfied but the prices is high
8/27/2024
Jennifer C. VERIFIED CUSTOMER
Excellent service !
8/27/2024
Alex G. VERIFIED CUSTOMER
Went in for a standard tire rotation did the service after the tire rotation steering wheel starting shaking on highway not a problem I had before
8/27/2024
Joy H. VERIFIED CUSTOMER
good job
8/27/2024
Phillip N. VERIFIED CUSTOMER
This is the most awesome dealership. Everyone is so professional and friendly and handles your service in a timely manner. I would not go anywhere else!!!’
8/27/2024
Ronald W. VERIFIED CUSTOMER
My issue regarding the speedometer that I wanted to have checked at the 5k service was written on the work order but was not read so was not resolved. I was told that I would have to come back since they didn’t read the work order until I inquired about it when they told me the car was complete. Also the paperwork regarding the multipoint inspection was incomplete leading me to believe that the tires were not rotated and the air pressure was not checked.
8/27/2024
Paul R. VERIFIED CUSTOMER
I would also like service coupons. It seems to me Toyota service is more expensive than other shops. Thanks
8/27/2024
Joanna D. VERIFIED CUSTOMER
Well done
Thanks k you
8/27/2024
Ron J. VERIFIED CUSTOMER
Mike was great to work me in as I was traveling through when thev issue showed up.He was straight forward in getting me know my problem and the options. Tech did a priv8edure that should have been down by the dealership where I purchased the vehicle. I may have my warranty work transferred to Gastonia. Good job!
8/26/2024
Nancy M. VERIFIED CUSTOMER
??
8/26/2024
Matthew C. VERIFIED CUSTOMER
Great service!
8/26/2024
Michael A. VERIFIED CUSTOMER
Great service.
8/26/2024
William W. VERIFIED CUSTOMER
Very good
8/26/2024
Rodrick L. VERIFIED CUSTOMER
Great
8/26/2024
Jody D. VERIFIED CUSTOMER
I was so grateful that the head mechanic was honest and that I did not need to replace my front shocks after all