Mr. Odom was very polite and answered
all my questions and explained why I needed the parts that were requested.
He also showed me a video about the parts needed which helped a great deal to my understanding of them problem
8/3/2024
Sandra L. VERIFIED CUSTOMER
He was really professional.
8/3/2024
Julia S. VERIFIED CUSTOMER
Quick, friendly service. Perfect!
8/3/2024
David C. VERIFIED CUSTOMER
Perfect level of service and professionalism!
8/3/2024
Karen S. VERIFIED CUSTOMER
Toyota has taken care of us with our past several vehicles, which is why we keep coming back.the vehicles have been very dependable. Thank you Toyota.
8/3/2024
Timothy B. VERIFIED CUSTOMER
This is my second truck from Gastonia Toyota. This service visit was much better than in the past. About a year and a half ago this dealership started pressuring customers for up-sale items. They would text you with a list of not needed, and not Toyota recommendations on regular service up-sale items. That in many cases could be anywhere between $800-$1200. I had already decided if they were going to continue that, I was going to seek out another dealer for service. My wife and I have bought 5 vehicles between this Toyota and its Nextdoor sister Mazda dealer. And paid cash for them all I mite add. I don’t play the up-sale game.
8/2/2024
Scott W. VERIFIED CUSTOMER
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8/2/2024
Charles T. VERIFIED CUSTOMER
They did a great job
8/2/2024
James S. VERIFIED CUSTOMER
My air conditioner problem still intermittently cuts off but the technician couldn’t find a leak, it’s not as often as before.
8/2/2024
Charles T. VERIFIED CUSTOMER
Thanks
8/2/2024
Anne M. VERIFIED CUSTOMER
Jessica was extremely helpful and answered all my questions that I had.
8/2/2024
Bettina M. VERIFIED CUSTOMER
Jessica was great.
8/2/2024
Tonya J. VERIFIED CUSTOMER
Quality service
8/2/2024
Clyde H. VERIFIED CUSTOMER
Thanks for your help
8/2/2024
Carolyn M. VERIFIED CUSTOMER
He was amazing…caring and understanding
8/2/2024
Jill F. VERIFIED CUSTOMER
I waited over two & a half hours for an alignment, rotation of tires & inspection. I saw people come & go as I sat there. I never was told why my car was bumped to last. Can’t help but wonder because I’m older, nobody thought I had anything better to do?
8/2/2024
Johnnie B. VERIFIED CUSTOMER
Everyone was very nice and professional. Thank you
8/1/2024
Brenda A. VERIFIED CUSTOMER
Great job!!!
8/1/2024
Tammie M. VERIFIED CUSTOMER
Thank you for getting me in fast. Great customer service
8/1/2024
Renita S. VERIFIED CUSTOMER
I am satisfied that I no longer hear the noise but disappointed that I hade to return after my May service.