Jessica and all service technicians provided me updates throughout the day. I am happy with the turnaround time for the services.
9/1/2024
Judy G. VERIFIED CUSTOMER
To ge honest, the only way I can tell if a job is well done is if my car continues to run well. Thank you for taking care of me. Judy G
9/1/2024
Vickie H. VERIFIED CUSTOMER
Excellent
9/1/2024
Lisa A. VERIFIED CUSTOMER
I have had a wonderful experience at Gastonia Toyota. Everyone is very friendly and helpful
8/31/2024
Rusty W. VERIFIED CUSTOMER
Great dealership
8/31/2024
Patrice M. VERIFIED CUSTOMER
Fast and courteous service
8/31/2024
Nellie H. VERIFIED CUSTOMER
I am very happy with the people they are very friendly and so nice in explaining everything you need to know about the car and what needs to be done. Thank you
8/31/2024
Kedrick T. VERIFIED CUSTOMER
Mr.Odom, was very knowledgeable and polite in helping with my problem.
8/31/2024
Sherry W. VERIFIED CUSTOMER
2nd time the washer fluid was not fillled.
#2 on the description of service and parts. “fill wiper fluid, not topped off last time”. And it still wasn’t.
8/31/2024
Jessica B. VERIFIED CUSTOMER
Great communication about what needed to be serviced on the car
8/31/2024
Tommy F. VERIFIED CUSTOMER
Very satisfied
8/31/2024
Larae C. VERIFIED CUSTOMER
Eddie was so helpful and explained things well…provided great service and was very personable and good with whom to work!
8/31/2024
Angela E. VERIFIED CUSTOMER
I had my bulbs replaced above my licence plate & inspection was due. They did both.
8/31/2024
Gary G. VERIFIED CUSTOMER
Awesome store and service department.
8/30/2024
Barbara M. VERIFIED CUSTOMER
Very satisfied
8/30/2024
Manali D. VERIFIED CUSTOMER
Thank you for the baby yoda!
8/30/2024
La Verne. VERIFIED CUSTOMER
Jeff went above and beyond to ensure the lifetime battery warranty was honored.
8/30/2024
Betty Q. VERIFIED CUSTOMER
Y'all always do a great job.
8/30/2024
Thomas M. VERIFIED CUSTOMER
When I brought my car in on Wednesday, I asked for a battery replacement, and also my check engine light was on. I was told told by Mr. Odom that they would run a diagnostic test to see why my light was on. After waiting for awhile I got a message that my ground wire was bad and needed to be replaced, but one would have to be ordered and the cost would be $244 plus the $140 for the diagnostic test. I told him I needed to wait on the cable because I was not prepared to pay that kind of money that day. He said ok.When I went to check out, he said my check engine light was on because my battery voltage had been low. I took him at his word and left Gastonia headed back to Shelby. This is Friday, and the check engine light is still on. I took it by Advanced Auto and it showed I have a oxygen sensor issue. Oh, and by the way. Hemessaged me on my way home and said the technician had already replaced the ground wire that supposedly was gonna have to be ordered before I declined that being done. Not a good experience.
8/30/2024
Drew C. VERIFIED CUSTOMER
After years of service at Toyota of Gastonia I have never had problems but, during my last visit my tire was replaced due to a nail being in the tire. After the repair there were scratches and gashes on my rims around the lug nuts from I am assuming removing the tire.