Jessica and Montreko go above and beyond every time I get my car serviced. With employees like that, it makes me want to be a lifelong customer!
8/8/2024
Donna M. VERIFIED CUSTOMER
No Thank You for correcting the problem and taking care of it
8/8/2024
Victoria A. VERIFIED CUSTOMER
He was great! Very attentive. He also helped me with my cellphone when it was running out of battery power. He went beyond what his regular duties.
8/8/2024
Bettina M. VERIFIED CUSTOMER
I had total trust in Ryan. He was very pleasant to work with.
8/8/2024
Charles A. VERIFIED CUSTOMER
Couldn't fix the problem.
8/8/2024
Shani C. VERIFIED CUSTOMER
Devon was very friendly and informative!
8/8/2024
Tim R. VERIFIED CUSTOMER
Quick and easy drop off and pick up.
8/8/2024
Geraldine N. VERIFIED CUSTOMER
Great service!!!
8/8/2024
Travis W. VERIFIED CUSTOMER
Very nice guy and professional when it came to letting me know what needed to be done to my truck.
8/8/2024
Mindy A. VERIFIED CUSTOMER
Danielle is my favorite person to get when I come there with ours vehicles.
8/8/2024
James J. VERIFIED CUSTOMER
Devon did a very good job. Very clear with information concerning my vehicle.
8/8/2024
David W. VERIFIED CUSTOMER
Yes guys are nice and quick
8/8/2024
Thomas D. VERIFIED CUSTOMER
I sat for two hours for them to do a simple tire rotation and check why I have so much vibration in the back right tire.
Clay told me they couldn’t find anything and told me it’s a “South Carolina truck” so it will take a beating due to the roads- what?
This is especially frustrating because I was the 3rd person there when you opened Tuesday morning.
I asked if they rebalanced the back right tire (which would have been the obvious quick check) and he said they didn’t do that.
8/8/2024
Sherry G. VERIFIED CUSTOMER
YES
8/7/2024
Richard V. VERIFIED CUSTOMER
Having warranty issues with my truck and I believe the service department did not take the proper time or care to fully diagnose my concerns.
I had 6 concerns that should have taken more time and driving effort to make a diagnosis.
Instead I believe that I was hurried through the shop because of the rental car that was given me so as to minimize the cost to warranty or the dealership. With the moto of “going the extra mile “ Toyota of Gastonia did not live up to.
8/7/2024
Colston M. VERIFIED CUSTOMER
Thank you, great service
8/7/2024
Diego C. VERIFIED CUSTOMER
The service was great and Jessica was very professional , kind and polite. Very satisfied.
8/7/2024
Deborah R. VERIFIED CUSTOMER
Danielle diagnosed the problem right away it was fixed in less than 45 minutes and I was on my way! AWESOME job Danielle. Keep up the good work ????