Elizabeth was great!
Irving was also very helpful.
Appreciate the dedicated Genesis advisor!!
3/16/2024
Yaroslav B. VERIFIED CUSTOMER
Excellent service with a personal touch. Great recommendations and everything was delivered as expected. Thanks!
3/13/2024
Edmund A. VERIFIED CUSTOMER
Elizabeth was friendly and Helpful.
3/13/2024
Mahesh K. VERIFIED CUSTOMER
Elizabeth did a great job coordinating and addressing the issues I raised. It was a pleasure working with her and her team. Thanks, Mahesh K
3/13/2024
David S. VERIFIED CUSTOMER
Elizabeth was very nice and very efficient
3/12/2024
Vijaya R. VERIFIED CUSTOMER
Communication of the various issues with our GV60 were disappointing.
3/10/2024
Augusta C. VERIFIED CUSTOMER
Elizabeth provided excellent service.Thx
3/10/2024
Vardhan G. VERIFIED CUSTOMER
The interior of the car was not cleaned
3/9/2024
Jo Anne. VERIFIED CUSTOMER
Elizabeth was very helpful and made my visit pleasant. She works really hard and is always trying to please the customer. Thank you Elizabeth.
3/8/2024
Travis P. VERIFIED CUSTOMER
Eli is the best, could have had a better experience!!!! She made the process easy and seamless and kept me updated through the whole process.
Please give her my thanks again
3/8/2024
Tim M. VERIFIED CUSTOMER
Elizabeth was awesome and very helpful!! Thanks again for your great service
3/2/2024
Jonah H. VERIFIED CUSTOMER
Excellent service provided by Elizabeth. Will definitely be bringing my 23 GV80 back for service at San Bruno Genesis. Thank you!
3/1/2024
Mark R. VERIFIED CUSTOMER
Elizabeth shows that she cares about the customer. She greeted me outside when I brought the car in and she kept me informed when she would have any information about my car. This was not a simple oil change or tire rotation. This took time to diagnose a problem with the modem the car uses to communicate with Genesis and the app and she and the technician were determined to figure it out.
3/1/2024
Woods, Ann. VERIFIED CUSTOMER
Elizabeth is wonderful, she makes it a pleasure to get your car serviced. I hope everybody gets to experience her high level of service. Thank you Elizabeth
2/29/2024
Michael C. VERIFIED CUSTOMER
Elizabeth was very courteous and got my car taken care of in a timely manner.
2/28/2024
Frances L. VERIFIED CUSTOMER
I am so very appreciative of the EXCELLENT Service I received. I will only deal with Genesis of San Bruno from now on. Best Service of any of the Genesis Service Departments. Thank you Elizabeth and the Service Staff that work on my GV70. ????
2/25/2024
Kenneth E. VERIFIED CUSTOMER
Great service from Elizabeth!
2/23/2024
Augusta C. VERIFIED CUSTOMER
Elizabeth provided outstanding service
2/17/2024
Woo S. VERIFIED CUSTOMER
Elizabeth’s service was overall good. She was friendly and provided clear explanations, which I appreciated. However, it was a bit disappointing that the responses to emails and phone were not prompt.