Elizabeth is the most awesome representative Genesis could possibly have. Responsive, kind, informative and knowledgeable. She should be running the place!
8/30/2025
Joseph C. VERIFIED CUSTOMER
Only feedback would be to make sure technitions grease marks inside car are cleaned prior to customer picking up car.
8/30/2025
Richard L. VERIFIED CUSTOMER
Good service thanks
8/28/2025
Henry O. VERIFIED CUSTOMER
I was very happy with the service and Elizabeth answered everything I asked
8/28/2025
Gustave M. VERIFIED CUSTOMER
OK
8/28/2025
Rajen P. VERIFIED CUSTOMER
Very good service experience
8/27/2025
Mark G. VERIFIED CUSTOMER
Liz was great. The service was exceptional! The car was done on time washed and ready to go when I arrived to pick it up. Great job all the way around.
8/27/2025
Min P. VERIFIED CUSTOMER
Lawrence was very professional, courteous and accommodating. I’ve had a great experience at the service center and look forward to coming back.
8/27/2025
Diana S. VERIFIED CUSTOMER
Elizabeth was amazing! She truly went the extra mile to ensure that my experience at San Bruno Genesis was exceptional. Her advocacy, communication and integrity were so appreciated. I would recommend Elizabeth and San Bruno Genesis without reservation.
8/24/2025
Pankaj T. VERIFIED CUSTOMER
Liz went out of the way to make sure my unusual problem was addressed promptly by Hazel who was just a perfect technician to handle it. Everything was done in an hour. It was a very pleasant experience. Thank you, Genesis of San Bruno.
8/23/2025
Kelly W. VERIFIED CUSTOMER
Job well done Lawrence is an asset to your company. He was very attentive and communicative each step of the way.
8/23/2025
Peter R. VERIFIED CUSTOMER
Excellent experience- thanks
8/22/2025
Susan G. VERIFIED CUSTOMER
Thank you
8/22/2025
Jeremy R. VERIFIED CUSTOMER
Lawrence was great. I would still like to get my garage door opener back. I had left in the loaner you graciously gave me. I believe it was in the managers desk
8/21/2025
Matthew V. VERIFIED CUSTOMER
I welcome the survey. Elizabeth was extremely conscientious and attentive, and made sure that everything was addressed. I am extremely appreciative for her efforts. Thank you.
8/21/2025
Thomas B. VERIFIED CUSTOMER
Elizabeth is really awesome. Personable and efficient. She fully represents the Genesis high quality after sales brand, which is one of the key reasons people buy Genesis in the first place.
8/20/2025
David S. VERIFIED CUSTOMER
I live 70 miles from the service department. We need a closer Genesis dealer for service. If not, then valet pick up of our vehicle would be the only way I’d keep using Genesis of San Bruno.
8/20/2025
John T. VERIFIED CUSTOMER
Once at San Bruno Genesis service was cordial and it took 3 hours opposed to the two hours I was told on phone. Which in turn made me late for all my appointments thereafter. Otherwise Lawrence was very cordial and nice to work with.
8/18/2025
Ilya T. VERIFIED CUSTOMER
Every time when I come to service my GV70 I receive VIP service and attention fron Elizabeth. She is always polite, positive, and professional knowledge.