“Elizabeth Czahar provided excellent service. She was professional, attentive, and made the entire process smooth and stress-free. I’m very satisfied with the experience and would highly recommend her.”
9/26/2025
Christel K. VERIFIED CUSTOMER
Could not have been more satisfied with the service!
9/26/2025
Charlene S. VERIFIED CUSTOMER
Lawrence was very pleasant and professional.
9/26/2025
Nathaniel S. VERIFIED CUSTOMER
Sooo happy the valet service is up and running and Lawrence was great to work with
9/25/2025
Colin R. VERIFIED CUSTOMER
Excellent and friendly service
9/25/2025
Khari B. VERIFIED CUSTOMER
Liz did an amazing job and was super helpful! She was honestly one of the best customer service people I have had in a while. She made me really want to come back and made an originally difficult process very seamless and enjoyable. Liz is the best and is the main reason I will be coming back. She deserves a raise or something for her hard work and dedication to her work.
9/24/2025
Donna Y. VERIFIED CUSTOMER
Michael gave me lots of good communication on how they were addressing my car's problem.
9/23/2025
Alex R. VERIFIED CUSTOMER
The team replaced my phone button with a new unit and the new one works worse than the original one.
9/22/2025
Kyung K. VERIFIED CUSTOMER
My service advisor, Elizabeth, always strives to deliver the best customer experiences. I know it’s not easy, but her efforts unfailingly exceed my expectations.
Thank you very much for your service, Elizabeth!
9/21/2025
Tuan T. VERIFIED CUSTOMER
Job well done and thanks
9/21/2025
Kayne D. VERIFIED CUSTOMER
My last experience with Genesis of San Bruno wasn't great, but everything went smoothly this time. I was in and out quickly. Lawrence was very professional and explained things well.
9/20/2025
Racquelina Y. VERIFIED CUSTOMER
Lawrence Lee provided great customer service, professional, yet appears friendly and easy to get along. Thank you!
9/19/2025
Jeff C. VERIFIED CUSTOMER
Lawrence was great. Whole team was responsive and on it. That's the expectation but it wasn't the case the last time. Last time it was horrendous. So you deserve to be commended for the vast improvement. Fix your phone system and get a real person to answer the phones. The phone situation was as bad as last time. Needs a lot of work. Shouldn't be a hard fix. Pay to have people support the staff. They are the front line and if the process starts out poorly you are already in a losing position.
9/19/2025
Jamie D. VERIFIED CUSTOMER
Thank you for picking up my car and services .
9/19/2025
Hani T. VERIFIED CUSTOMER
Elizabeth was truly outstanding… she did everything I needed and went out of her way to make sure everything was done correctly
9/18/2025
Kumar S. VERIFIED CUSTOMER
Excellent service.
9/18/2025
Donna Y. VERIFIED CUSTOMER
Fantastic communication and updates on the service progress. Very happy I decided to stay with San Bruno. Thanks ????