I was professionally advised to leave my car overnight. My car was safe and well taken care of. Congratulations to all associates and agents who did their best to keep the Management with world class standards. Congratulations and keep up the great job. Very family-friendly.
1/25/2024
Everlena R. VERIFIED CUSTOMER
Very polite and helpful. Was willing to make sure that my car was in and out at a timely manner.
1/25/2024
Samuel L. VERIFIED CUSTOMER
As a father of two daughters, it was extremely refreshing and welcoming to be helped by Liz. She is clear, patient, respectful, and kind in her communication. I felt I could trust her. That is so reassuring!
1/25/2024
Christopher M. VERIFIED CUSTOMER
I don’t want to be contacted further. I had to call 4 times to find out when my car might be ready on Monday, after dropping off the car Friday and hearing nothing back till Monday. Also, my contact information was lost or attributed to another customer with the first and last name “Christopher M
1/25/2024
Finbarr D. VERIFIED CUSTOMER
Really appreciate the help. I got from Eric and Hyundai team 100% satisfactory.
1/25/2024
Kit W. VERIFIED CUSTOMER
Erik was helpful.
1/24/2024
Lauren M. VERIFIED CUSTOMER
It took all day basically and didn’t have time to even finish the cleaning. Made appt months ago for 10:30 am and wasn’t able to leave until 2:15 and still was not done! Nice staff though but must be understaffed.
1/23/2024
Mike B. VERIFIED CUSTOMER
Could experience, Eric was very helpful and very customer service orientated.
1/21/2024
Abigail M. VERIFIED CUSTOMER
Irving was extremely courteous and very efficient.
1/20/2024
Diana W. VERIFIED CUSTOMER
Erik was very helpful with taking care of my car and addressed all of my questions and concerns and even spotting a part of the car that I didn’t know was an issue. This made my feel safe and good that Hyundai will be there to support and fix my car when issues arise.
1/19/2024
Michelle L. VERIFIED CUSTOMER
Irving provided a very accurate estimated waiting time. He went out of his way to make sure I didn’t have to walk far to get my car. I’d also really like to complement the team that washed and vacuumed my car. I didn’t even recognize it when I came to pick it up it was so new looking.
1/19/2024
Karen B. VERIFIED CUSTOMER
Erik was wonderful once I made contact with him. However Hyundai did not call me when they got my car so I waited for 4 days waiting to know whether my car had been towed there properly and arrived successfully.
1/19/2024
Haiwei L. VERIFIED CUSTOMER
Irving five star.Thanks for his help.
1/19/2024
Robert N. VERIFIED CUSTOMER
Elizabeth is the best employee you have there in customer service. Your manager and customer service is not the best but she help me out. I’m very thankful for her help.
1/19/2024
Kenneth K. VERIFIED CUSTOMER
Irving was very courteous and knows his job. Was extremely satisfied and felt confident that he was taking care of me. You are lucky to have him!
1/19/2024
Alyssa R. VERIFIED CUSTOMER
Irving was super professional and kind! Love how fast the service went! I will definitely recommend this service center.
1/18/2024
My D. VERIFIED CUSTOMER
Solid service
1/18/2024
Cody N. VERIFIED CUSTOMER
Elizabeth was great and very helpful. But your oil change tech didn’t seem like he was motivated to get my car out as I sat in the lobby for 5 hours waiting on it. 10:30 till almost 4:30. But as I stated before, Elizabeth did an amazing job and was very helpful getting future appointments to fix some other issues.
1/14/2024
Derrick L. VERIFIED CUSTOMER
Liz was impressive. Compared to prior dealerships that I’ve been a regular customer of, she was doing the jobs that are typically delegated to three separate people. I recommend that staff be hired or other existing staff have their scope of practice expanded to allow her to perform more efficiently. You should probably retain her at all costs. I can’t imagine many people staying satisfied in her current work environment, yet still convey care to her customers.
1/14/2024
Adam E. VERIFIED CUSTOMER
I paid 110 Dollars for an oil change and was told by Eric to drive it for 1000 miles and then bring it back to him. The car is burning oil. I hope I get a new engine as it is still under warranty.