He was very helpful. He really did a great job.
Thank you
3/21/2024
Jeremy J. VERIFIED CUSTOMER
Hire more people to improve the scheduling and wait times. The staff is good but is bottlenecked by the people.
3/20/2024
Justin C. VERIFIED CUSTOMER
Irving was great, and it was nice to see a familiar face with Ethan Miller working on my vehicle, since I know his brothers and taught them. Ethan is a valuable asset to your team, and Irving credited him with doing everything it took to get the first service for my vehicle done.
In the future, I will make the appointment and then drop the car off in the early bird drop box, since I do not have a lot of time to wait for paperwork after checking the vehicle in.
3/20/2024
Andre M. VERIFIED CUSTOMER
Elizabeth made sure I was taken care of. AND she did it with a pleasant smile.
3/20/2024
Phillip R. VERIFIED CUSTOMER
Irving was highly personable and thorough during the intake process for my service and did his best to move things along as quickly as possible. He was great to work with and an awesome representative of this dealership.
3/20/2024
Maria M. VERIFIED CUSTOMER
Elizabeth goes above & beyond! Despite being short staffed, she does wonders!
3/17/2024
Lemoelefili H. VERIFIED CUSTOMER
Arliegh was very professional and thorough
I didn't have to wait long for my car. I was very pleased and satisfied this time.
3/17/2024
Ricky W. VERIFIED CUSTOMER
So far the service has been great.
3/17/2024
Sohyun K. VERIFIED CUSTOMER
Everything’s perfect!!!
3/16/2024
Robert N. VERIFIED CUSTOMER
I have a recall on my Hyundai Santa Cruz. They have to reschedule me Elizabeth is the best.
3/16/2024
Gyorgy O. VERIFIED CUSTOMER
Joey did an awesome job today, I was very happy with the service. Thank you!
3/16/2024
Joseph C. VERIFIED CUSTOMER
Irving was super kind, respectful, and all around great. I will be asking for his help on my next car service.
3/16/2024
Michael P. VERIFIED CUSTOMER
Great job getting the issues fixed in a timely and comprehensive manner
3/15/2024
James W. VERIFIED CUSTOMER
Great service thank you
3/15/2024
Patrick O. VERIFIED CUSTOMER
Very good service and pleasant staff. Unhappy about long wait time and lost paperwork.
3/14/2024
Antoinette A. VERIFIED CUSTOMER
Mr. Cuevas is great of what he does when it comes to Customer Service.
He is very communicative and attentive when it comes to my needs.
He will take the time to explain things how my car operate and function which I greatly appreciate because he cares.
Mr. Cuevas is passionate and takes pride of what he does which is very admirable.
*******
This my 1st time visit to Hyundai Service Department to Diagnostic my car in additional to oil change and change window blades.
When the car was done, I received a Bill to pay oil change and window blades.
I got confuse and asked him about the Bill for Diagnostic.
He told me that he didn't charge me which surprise me which made my day feeling good.
***(********
I Appreciate You Mr. Cuevas for your Service.
It means a lot to me coming from you.
Thank You.
GOD Bless.
3/13/2024
Nadine O. VERIFIED CUSTOMER
Erik was knowledgeable, helpful and restored my good views of San Bruno Service Dept.
3/13/2024
Kevin T. VERIFIED CUSTOMER
Best service I have ever received at for routine maintenance. Would come here 10/10 times for any future work that I may need on my car.
3/11/2024
Linda C. VERIFIED CUSTOMER
Very friendly and helpful staff.
3/10/2024
Adam M. VERIFIED CUSTOMER
Service has been consistently bad. Folks at the service center are very rude. I walked in and was just waiting around for 15 mins before anyone even acknowledge my existence and when I told them I had an appointment they just said “ok just wait”.
I asked the adviser if my Ioniq can be charged after the service and he said sure. Then I get a text that my car is ready, then I go back to the service center, wait another 15 minutes until someone acknowledges me again, they give me the keys, and I ask them if the car was charged they say oh no.
The gentleman takes the car in the back to plug it in, after 45 minutes they come back saying your car is at %48 (it was at %46 when I asked them to charge it)
Complete waist of time!