I am impressed with the professional courtesy from the greeter in the am. Then to Blake. He expressed confidence in his mechanics, and through his belief, I went for it. I am defensive of high-priced dealers sticking it to customers. He offered a modified yet thorough exam of my Kona with 275K miles. Thanks, Blake. I'll be back at 300k.
7/4/2026
David G. VERIFIED CUSTOMER
Lawrence provided friendly, professional, and prompt service. He was attentive to my needs, and I felt taken care of. The service experience was very positive.
7/3/2026
Olga S. VERIFIED CUSTOMER
Oscar provides great customer service. I wish everyone at this office friendly and responsible like him.
7/3/2026
Jeffery K. VERIFIED CUSTOMER
Service rep was really nice and helpful. But the extended wait time from what I was initially told was crazy bad. It took twice the estimated time. Not the reps fault, but not good for San Bruno either.
7/3/2026
Debra M. VERIFIED CUSTOMER
Leryssa is EXCELLENT!
7/3/2026
Suzanne L. VERIFIED CUSTOMER
Oscar was attentive, personable and has excellent knowledge of the dealerships service side. He listened to me in great detail, took notes and had me feeling extremely confident of the work to be done. Oscar satisfied any concerns I had left after the service by sending the master mechanic to test drive with me. With Oscar the service issues were resolved and the entire team at Hyundai San Bruno does an excellent job!
7/2/2026
Dorothy N. VERIFIED CUSTOMER
Leryssa was professional and knowledgeable. I appreciate her help.
7/2/2026
Andre M. VERIFIED CUSTOMER
Above and beyond the call of duty
7/2/2026
Ricardo W. VERIFIED CUSTOMER
Excellent service provided
Job well done.
7/2/2026
David T. VERIFIED CUSTOMER
Oscar is a **** scammer
7/2/2026
Chris L. VERIFIED CUSTOMER
Marlon was terrific and the car was serviced in a timely manner
My one complaint is the service tech must have disconnected the battery so all my presets and settings were deleted
A bit of a pain but I was able to get it back in order
7/2/2026
Lvannah A. VERIFIED CUSTOMER
When I made an appointment, I was told that someone would call to tell me the length. Didn't happen. I received a reminder text and replied with how long would the appointment be. I rushed to get my 11:30 appointment, only to sit for 25 minutes. Then I was told that it would be 5 hours until my car was ready.
7/2/2026
Laura C. VERIFIED CUSTOMER
Oscar D. was extremely helpful and knowledgeable. I appreciated his great customer service and professionalism.
7/1/2026
Andrew P. VERIFIED CUSTOMER
I had to wait nearly an hour to drop my car off for a routine service appointment. Definitely not on Marlon, he was great
6/30/2026
Changhao H. VERIFIED CUSTOMER
Oscar was very nice and responsible for my routine maintenance!
6/30/2026
Michael G. VERIFIED CUSTOMER
Under staff, inefficient, poor customer service. Inconvenient appointment process.
6/30/2026
Vladimir K. VERIFIED CUSTOMER
Service very very bad
6/30/2026
Yifan W. VERIFIED CUSTOMER
Blake was a rare find and absolute professional during the years I’ve got to deal with car maintenance. Super friendly and super patient, knowledgeable yet still maintain a good humor even when he was the only person in the store taking care of customers. Will go back for sure even just for him. Very satisfied.
6/30/2026
Albert H. VERIFIED CUSTOMER
Blake was great - patient, helpful, and thoughtful. He shared lots of great information about making sure I take great care of my Hyundai.
6/30/2026
Michelle L. VERIFIED CUSTOMER
I requested a loaner car when I made the appt as I had commitments in the afternoon and needed transportation. Once we went through the whole checkin process and ready to leave so my car could get the software update. I was told there wasn't a loaner car available and it was suggested that I could leave and reschedule my appointment. I had rearranged my work schedule and wasted my time coming to the appointment and then leaving with no service. I was offered a ride home, but again, I had commitments and assumed I would have transportation so going home wasn't an option. In the multiple text confirmations I could have been told there wasn't a car available or it could have been one of the first things I was told, so I could have made other arrangements. I still need the software update so will need to come back, but after this will reconsider where I will continue to get service for my vehicle.