I was helped by bernal julio .. He was very nice and very helpful
10/26/2024
Karen G. VERIFIED CUSTOMER
Matthew was very professional, kind, and attentive. Service was fast.
10/25/2024
Alejandro C. VERIFIED CUSTOMER
Joseph was very professional and provided fast service and was attentive to my needs.
10/24/2024
Christopher X. VERIFIED CUSTOMER
Also to add on to my previous statement, no one wants to take any accountability for the wrongful service done. It doesn’t matter whether it was you or not, the service was done by Hyundai, your company. The management especially needs to review their customer service. They only represent themselves. They do not view Hyundai as a whole and let all kinds of horrible service go unchecked. AND, no one can find records of all my previous services done to my vehicles. Just a summary with no details?! Irresponsible. What a scam like tactic.
10/24/2024
Juan C. VERIFIED CUSTOMER
Kevin was really professional and really excellent... 5 stars!!
10/24/2024
John R. VERIFIED CUSTOMER
The customer service on the service side was impeccable. Great work guys!
10/24/2024
Michael D. VERIFIED CUSTOMER
I am very satisfied with Joseph's and Omar's customer service and work. I'm only disappointed that the car was returned with a door ding and paint chip in the driver's door that wasn't there when the car was dropped off from service.
10/23/2024
John V. VERIFIED CUSTOMER
Julio was very professional and courteous. He listened to my concerns.
10/22/2024
Houth T. VERIFIED CUSTOMER
I heard a lady said she didn’t have appointment and she went before me. I had a 8:15 am appointment and i got there on time. I ended up waiting 3 hrs when the person told me it was supposed to be 1.5 hrs. What’s the point of making appointments. I would have been the first one there had I known it was first come first. That’s 3 hrs I can’t get back. This is all I have to say. No need to call me I won’t pick up.
10/21/2024
Josue M. VERIFIED CUSTOMER
Thank You Mathew for helping us today,DEFINITELY OUTSTANDING CUSTOMER SERVICE!
10/20/2024
Dosun K. VERIFIED CUSTOMER
Very friendly and informative!
10/20/2024
Jimenez S. VERIFIED CUSTOMER
Matthew was great he remembered who I was and witch vehicle was despite of a mix up on my car not being done on time it was ok..
10/20/2024
Anthony K. VERIFIED CUSTOMER
The vehicle was completed in a reasonable amount of time.
10/19/2024
Ruben F. VERIFIED CUSTOMER
In other places they give free car wash. They didn't turn off the tire light.
10/19/2024
Leopoldo P. VERIFIED CUSTOMER
Thank you!
10/19/2024
Angie C. VERIFIED CUSTOMER
Joey was great but the appointment took too long to just check the fuse (2 hours). I have to still come back and they had mentioned it would basically take 5 hours when I schedule the next appt after the part is ordered, but did not offer a loaner or ride share compensation. I went to corporate and filed a claim so when I do go back I will have a case to start compensation for a ride share as that is ridiculous for me to drop off the car and expect me to stay there for 5 hours or more.
10/18/2024
Brian G. VERIFIED CUSTOMER
My front end was damaged in service. Matthew texted me the following day with a lousy response and no resolution for the $1000+ in damage. He assured me he would treat the situation like it was his own car. I guess he doesn’t value himself too much.