Julio was very professional and courteous. He listened to my concerns.
10/22/2024
Houth T. VERIFIED CUSTOMER
I heard a lady said she didn’t have appointment and she went before me. I had a 8:15 am appointment and i got there on time. I ended up waiting 3 hrs when the person told me it was supposed to be 1.5 hrs. What’s the point of making appointments. I would have been the first one there had I known it was first come first. That’s 3 hrs I can’t get back. This is all I have to say. No need to call me I won’t pick up.
10/21/2024
Josue M. VERIFIED CUSTOMER
Thank You Mathew for helping us today,DEFINITELY OUTSTANDING CUSTOMER SERVICE!
10/20/2024
Dosun K. VERIFIED CUSTOMER
Very friendly and informative!
10/20/2024
Jimenez S. VERIFIED CUSTOMER
Matthew was great he remembered who I was and witch vehicle was despite of a mix up on my car not being done on time it was ok..
10/20/2024
Anthony K. VERIFIED CUSTOMER
The vehicle was completed in a reasonable amount of time.
10/19/2024
Ruben F. VERIFIED CUSTOMER
In other places they give free car wash. They didn't turn off the tire light.
10/19/2024
Leopoldo P. VERIFIED CUSTOMER
Thank you!
10/19/2024
Angie C. VERIFIED CUSTOMER
Joey was great but the appointment took too long to just check the fuse (2 hours). I have to still come back and they had mentioned it would basically take 5 hours when I schedule the next appt after the part is ordered, but did not offer a loaner or ride share compensation. I went to corporate and filed a claim so when I do go back I will have a case to start compensation for a ride share as that is ridiculous for me to drop off the car and expect me to stay there for 5 hours or more.
10/18/2024
Brian G. VERIFIED CUSTOMER
My front end was damaged in service. Matthew texted me the following day with a lousy response and no resolution for the $1000+ in damage. He assured me he would treat the situation like it was his own car. I guess he doesn’t value himself too much.
10/18/2024
Robert P. VERIFIED CUSTOMER
Efficient, on time, and friendly.
10/18/2024
Emily T. VERIFIED CUSTOMER
Thoughtful, detailed and thorough!
10/17/2024
Kong W. VERIFIED CUSTOMER
Great service
10/15/2024
Bridgette S. VERIFIED CUSTOMER
Joseph was very knowledgeable and helpful. Got me in and out, in a timely manner. He seemed genuinely interested in resolving my vehicle's issue. I appreciate he was patient with me and always gives outstanding service! Overall, great guy!
10/15/2024
Del A. VERIFIED CUSTOMER
Great job, thank you
10/14/2024
Justin H. VERIFIED CUSTOMER
I took my car in to repair some wiring damage from rodents and Matthew took the time to answer all of my questions and even showed me where all of the damage was occurring within my engine bay. He gave me some tips on how I can prevent this from occurring in the future and was extremely helpful.
10/13/2024
Singh S. VERIFIED CUSTOMER
The guy is very good . He told us everything very clearly
10/12/2024
Ruth J. VERIFIED CUSTOMER
He was very professional and I was satisfied with the work done
10/11/2024
John P. VERIFIED CUSTOMER
Kevin made everything so clear and took care of what I needed.
10/11/2024
Terresa P. VERIFIED CUSTOMER
Julio was very accommodating and friendly. He assured us that he’ll do the best he can and he did. Julio and everyone at Cardinale Hyundai, El Monte were very nice and very helpful. We will be happy to recommend Julio and everyone to other people.