Joseph was super professional and communicative. I've had issues with this dealership for some time but Joseph has completely changed my mind.
4/2/2025
Guillermo C. VERIFIED CUSTOMER
Thanks for working so quickly to get the car back on the road!
4/1/2025
Eugenia M. VERIFIED CUSTOMER
Julio was great, very professional and friendly.
4/1/2025
Madelynn M. VERIFIED CUSTOMER
Joey called me to schedule my service and was able to accommodate me the following day! He was kind, professional and had my car ready for pickup within 2 hours, which was crazy considering I was a walk-in on a Saturday. Thank you for your assistance, Joey!
3/31/2025
Sarah F. VERIFIED CUSTOMER
Yes was satisfied ,but like to have more details provided about the issue , before I walk away , and have return to ask , which is not easy due my age .
3/31/2025
Kevin M. VERIFIED CUSTOMER
Matt was very friendly and attentive 10/10 fast and excellent service
3/30/2025
Geoffrey C. VERIFIED CUSTOMER
I was really frustrated that the recall part wasn’t available so I have to bring my car back again. I wasn’t told about that when I made the appointment.
But it doesn’t matter if I was tomd the part should have been available so I wouldn’t have to make two trips.
3/30/2025
Mary Jo. VERIFIED CUSTOMER
Julio was very helpful and gave excellent service. His help fullness will keep me going back.
3/30/2025
Joseph Arthur. VERIFIED CUSTOMER
Took a little longer than I wanted, but everyone was very good
3/30/2025
Deette K. VERIFIED CUSTOMER
My car is driving great! Thank you so much for being so thorough and for fixing my headlight for free. The service took longer than expected but I can tell by the way the car is driving that it needed that much care and attention. Thank you again!
3/29/2025
Alexandra A. VERIFIED CUSTOMER
Big thanks to Matthew Lopez for making my oil change so quick and easy! He got it done super fast and just in time before my trip to AZ. Really appreciate the great service. I’ll definitely be coming back to him for all my future services. Thank you so much Matthew!
3/28/2025
Kretzmann B. VERIFIED CUSTOMER
Rep indicated windshield wiper fluid would be topped off and it was not.
3/28/2025
Laura B. VERIFIED CUSTOMER
Matt was rude and unprofessional. He tried to upsell me on $3000 worth of work that I didn’t need when I came in for a recall. His communication skills are abysmal. Your customer service is lousy. If anything happens to my car in the next Four days before I can get it into a real mechanic to check it out, you will have a fight on your hands. There is no way in hell I would ever recommend you to anyone.
3/28/2025
Debra M. VERIFIED CUSTOMER
Julio was very professional! He answered all my questions and had my service completed quickly. He even spent time helping me with my Apple Car Play! Such a relief! Thanks Julio.
3/27/2025
Silvia C. VERIFIED CUSTOMER
Matthew Lopez, is very knowledgeable and very Patient Advisor he explained everything in detail plus he was very friendly Professional. I will keep coming back to get my serviced at Cardinale Hyundai of El Monte.
3/27/2025
Nicole N. VERIFIED CUSTOMER
Julio is a sweetheart and takes good care of me. Everyone is polite and accommodating. Hope the construction is done soon.
3/27/2025
Maxwell C. VERIFIED CUSTOMER
Didn’t fill washer guild after a multipoint inspection. However was a very fast turn around so I appreciate that. Not all bad.
3/26/2025
Efrain B. VERIFIED CUSTOMER
I had a great experience working with Kevin. He was very patient with all the questions I had and extremely knowledgable with his answers. He made sure I felt informed and comfortable throughout the entire process. I really appreciated his professionalism and friendly attitude. Great experience overall.
3/26/2025
Kathy C. VERIFIED CUSTOMER
Myron was amazing and very attentive. My experience at other Hyundai dealerships have been less than stellar, and deeply affects my decision to continue driving a Hyundai vehicle. I have been use to driving luxury brands and have always had exceptional service. Myron delivers that same level of service. Perhaps other employees can level up to his stature.