I appreciate the improvement in customer service and doing the service in a timely manner
6/9/2025
Veronica G. VERIFIED CUSTOMER
Thank you for being so communicative with the updates on my vehicle. I appreciated your positive attitude and speed at which you gave me updated info!
6/8/2025
Lopez M. VERIFIED CUSTOMER
Completely satisfied with the service
6/7/2025
Kymberlee C. VERIFIED CUSTOMER
Satisfied with intake and SVC. Your temporary lounge needs hot water. you had tea with no hot water. Water container under table too big to lift.
6/7/2025
Jacqueline B. VERIFIED CUSTOMER
It was an Awesome experience again and Matthew was Awesome as well. That’s why we continue to come there to get service.
6/7/2025
Nicholas J. VERIFIED CUSTOMER
It was 3 hours. They said they texted me. But they must actually use my home number.Because i'm because I never got it
6/5/2025
Jennifer A. VERIFIED CUSTOMER
Able to schedule an early apt right away to check on my battery. Texts to give me status updates and let me know when it was finished, also helpful. The only thing was the check in took a while.. lots of people (9:30 apt) didn’t leave until 10. Also pick up took a while. Got there at 2:30 and didn’t leave until 3. Those were the only bummers
6/5/2025
Josephine S. VERIFIED CUSTOMER
My car got broke down due to the battery problem 2 days ago. The screen showed that v12 is low.
The daytime running lights went off at that time. The towing truck came to recharge my battery and I took it to the dealer. Somehow, the dealer couldnt locate any problem. After driving to home, I discovered that the dealer didn't fix my daytime running light. I will take my car to Hyundai dealer again tomorrow. Hopefully, it can be fixed as soon as possible.
6/5/2025
Minh B. VERIFIED CUSTOMER
Thanks
6/4/2025
Valencia J. VERIFIED CUSTOMER
I received excellent customer service from Kevin Molina.
6/4/2025
Duke R. VERIFIED CUSTOMER
Very great service, Kevin was thorough and very helpful
6/4/2025
Daliha F. VERIFIED CUSTOMER
Kevin was very professional and made my first visit to Hyundai El Monte very quick and easy.
6/4/2025
Saldivar G. VERIFIED CUSTOMER
Muy bueno y efisuente Kevin gracias
6/4/2025
Agapito B. VERIFIED CUSTOMER
i will come back again for the replace of fuse kit they order … ill wait the call and text to remind me if the fuse kit is arrived ..
6/3/2025
Yutan J. VERIFIED CUSTOMER
Joseph was professional and pleasant. He kept me posted throughout the entire process.
I have but one issue. Upon the return of the car, I immediately got a notification that the car needs service. The car was at the dealer for nearly a month. It did not sit well to know that I will need to bring it in again soon when it could’ve have been handled before it being returned to me.
6/3/2025
Fernando H. VERIFIED CUSTOMER
Gracias por todo su ayuda tan rápida y eficiente gracias guys
6/3/2025
Sandra H. VERIFIED CUSTOMER
The cost seemed high. No other problem.
6/3/2025
George H. VERIFIED CUSTOMER
Joseph was extremely responsive, helpful, and trustworthy. He has very strong communication skills. He follows through on his promises.
6/1/2025
Teresa S. VERIFIED CUSTOMER
Just not looking to trade this car in at this time. It belonged to my Dad who passed away a year ago. And he purchased it at El Monte Hyundai. :)
Thank you very much for taking care of it for me!