Matthew and the whole team were great. Total pros. And cool and calm despite a rush on service requests, Cardinale folks are friendly and upbeat which makes for a good customer experience.
5/21/2025
Maricella F. VERIFIED CUSTOMER
Love the friendly service, I feel Joseph Flores is always honest, I like that!
5/21/2025
Daniel B. VERIFIED CUSTOMER
I spent 4 hrs there after being told it was going to take half the time at most. The rep was a jack.i don’t know what happened to this place but I don’t mind driving another 15 minutes to get treated right.
5/21/2025
Celina M. VERIFIED CUSTOMER
thank you for your help
5/21/2025
Evelyn R. VERIFIED CUSTOMER
I waited 3 hrs for an oil change. I had to go ask when my car was going to be done before anyone came to get me. The waiting room was full of frustrated customers waiting long hours for their cars.
5/21/2025
Gilbert P. VERIFIED CUSTOMER
Great job in every way
5/19/2025
Maria Luisa. VERIFIED CUSTOMER
Matthew is a Pro, knowledgeable, professional and kind.
Thank you.
5/19/2025
Mona H. VERIFIED CUSTOMER
Mr Harris was especially pleased with the check list of all the engine system being checked. How ever he was hoping that the car would have been washed when he picked it up. No worries. Thanks for the quick service.
5/18/2025
Alba P. VERIFIED CUSTOMER
When someone is waiting do not ignore them for 30 minutes knowing they need help but instantly take the person who just walked in to help them.
5/17/2025
Justin H. VERIFIED CUSTOMER
Matthew was extremely helpful and responsive throughout the entire process. My car repairs were held up for nearly a month and a half and Matthew remained consistent with providing regular updates and handling all of my questions - whether they were technical repair questions or insurance related inquiries. Overall, the process was much more streamlined and effective with Matthew and the entire experience was exceptional.
5/17/2025
Adrian M. VERIFIED CUSTOMER
Great & professional
5/16/2025
Samsung K. VERIFIED CUSTOMER
Horrible customer service
5/15/2025
Jacquie S. VERIFIED CUSTOMER
Kevin is always so helpful and really great. I really appreciate him and the team there. The best!!
5/15/2025
Ivan A. VERIFIED CUSTOMER
Very professional and knowledgeable. It was a pleasure to meet him.
5/15/2025
Long W. VERIFIED CUSTOMER
Kevin at Cardinale Way Hyundai made the first service for
our 2024 Santa Fe painless. He was efficient, knowledgeable and friendly. In fact that goes for all the staff we encountered. This experience is especially surprising because the dealership is undergoing a major remodeling! Way to go guys!
5/15/2025
Vincent T. VERIFIED CUSTOMER
Joseph was cool. Would recommend CardinaleWay Hyundai just because of his customer service
5/15/2025
Mark C. VERIFIED CUSTOMER
Kevin was great to work with.
5/14/2025
David D. VERIFIED CUSTOMER
Julio was great and easy to communicate with! Best customer services!
5/14/2025
Diep L. VERIFIED CUSTOMER
Your service department wasted my time and did not perform the necessary repairs/updates to my car. I had some other potential issues with my car but they said it can only be diagnosed on week days with a $250 charge if it turns that they can not figure out the problem. Zero sympathy and empathy from your staff.
5/12/2025
Pro J. VERIFIED CUSTOMER
I had my car for recall and they sead that will be transmitted to DMV with in 24 hours but still not showing and I can't get the safety inspection done i tried to contact with service guy called him cople times nothing.