Mallory was great! Very efficient, knowledgeable, friendly and respectful! I would ask for her again.
1/1/2026
William B. VERIFIED CUSTOMER
Liked the quick service. Liked the video of the inspection and the issue that was serviced.
1/1/2026
Craig S. VERIFIED CUSTOMER
Katie was great and got me taken care of right away
12/31/2025
Gary S. VERIFIED CUSTOMER
Thorough, great communication pleasant.
12/31/2025
Denise H. VERIFIED CUSTOMER
I get into my car and you could tell that the person that changed the oil drove my car out of the bay because the handle/inside had oil on it.
12/31/2025
Leonard W. VERIFIED CUSTOMER
Jose' was pleasant as well as efficient.
12/31/2025
Rosemary B. VERIFIED CUSTOMER
Very knowledgeable and easy to work with.
12/31/2025
Connie L. VERIFIED CUSTOMER
Great service, Gregorio took the time to recheck my bill to assure it was charged correctly. Thank you!
12/31/2025
Dawn S. VERIFIED CUSTOMER
I appreciate you finding time to install my new tires as it was the last day of the sale. Thank you!
12/31/2025
Patricia M. VERIFIED CUSTOMER
You guys always do a great job. Thank u
12/31/2025
Andrea K. VERIFIED CUSTOMER
This was our first experience with the service dept and it went smoothly and professionally.
12/31/2025
Muharrem K. VERIFIED CUSTOMER
Thank you so much. He totally great employee. I reached out to him whenever I want . Apparently I appreciate him
12/31/2025
Michael W. VERIFIED CUSTOMER
Have a nice day
12/31/2025
Jason K. VERIFIED CUSTOMER
Ian was very informative on the status of my vehicle today. You let me know what the technician had found and what they were doing to fix the problem and was able to get me in and out in under 2 hours and on my way home. Would also like to thank Peter as he was able to get me in next day to help get my van back on the road so we can get back to Indianapolis this weekend. Thanks
12/31/2025
Kevin S. VERIFIED CUSTOMER
Nice experience with Ian and Smart Motors!
12/30/2025
Kim U. VERIFIED CUSTOMER
Great communication and very helpful!
12/30/2025
Brian K. VERIFIED CUSTOMER
Vincent was excellent in proactive communications; he went over the findings from the vehicle inspection, went into detail on why he/Smart was recommending what to be done, and asked several times if I had any questions or needed more/additional information. He was both professional and personable. A strong asset to the Smart Toyota customer care team.
12/30/2025
Alan J. VERIFIED CUSTOMER
Thank you for scheduling me on such short notice for replacing my old battery.
12/30/2025
Jesus C. VERIFIED CUSTOMER
Eric is super friendly and patient, thank you so much Eric !