Eric was awesome....talked to me right away about what service would be done, we discussed what would be needed at the next big check in with mileage & they were super quick. From the time I arrived until he walked me to my car, it was 40 minutes. A+ service experience.
11/20/2025
Patricia M. VERIFIED CUSTOMER
Toyota was able to fit us in to replace a headlight and windshield blades.
We were happy that it didn't take long and was reasonably priced.
11/20/2025
Christopher S. VERIFIED CUSTOMER
Car wash does not dry the car
11/20/2025
Dave K. VERIFIED CUSTOMER
Quick, efficient job.
Thank you.
11/20/2025
Shelby E. VERIFIED CUSTOMER
I was under the impression that my car would be ready to pick up at 12:30 after I dropped my vehicle off to get a nail removed and patched. But instead my drop off time was just that and they were going to hold my car for the whole day and do the tire repair till the end of the day.
I just wish I was told that upon arrival or when scheduling the appointment so I could have planned differently. Otherwise all the staff was amazing and helpful during the process.
11/20/2025
Cherd T. VERIFIED CUSTOMER
East Madison Toyota express service does not charge for tire rotation when paired with oil change and Smart Toyota does.
11/20/2025
Heather F. VERIFIED CUSTOMER
Mallory was great!! She was my favorite person in the service department to work with so far!
11/20/2025
Jody H. VERIFIED CUSTOMER
Very satisfied with service
11/20/2025
Vivek D. VERIFIED CUSTOMER
Alyssa was very courteous and handled the situation with exceptional professionalism. She listened carefully to the issue and provided the best possible solution.
11/20/2025
William B. VERIFIED CUSTOMER
Respectful,knowledgeable, and professional.
11/20/2025
Alfred S. VERIFIED CUSTOMER
Things went very smoothly, and Justin did a great job updating me throughout the process.
11/20/2025
Mark O. VERIFIED CUSTOMER
Always really appreciate the service that’s provided from Smart Toyota.
11/20/2025
Heather P. VERIFIED CUSTOMER
Thanks. Very quick and efficient
11/20/2025
Steven T. VERIFIED CUSTOMER
Vincent was knowledgeable, friendly and polite!
11/19/2025
Michael F. VERIFIED CUSTOMER
Tyler was very easy to work with. he answered all my questions to my satisfaction. He knows his job, was very friendly and courteous. This is what I have come to expect when dealing with Smart Toyota employees.
Thank you!!!
11/19/2025
James B. VERIFIED CUSTOMER
Thank you, Ben!
11/19/2025
Lynn J. VERIFIED CUSTOMER
Greg was patient with all of my questions and made arrangements to continue/extend my rental while additional valves were ordered and installed.