Completed a complete checkup on my car, refilled fluids, put air in my tires and made the car ready for travel.
11/26/2025
Marianne S. VERIFIED CUSTOMER
He was informative and pleasant.
11/26/2025
Lisa C. VERIFIED CUSTOMER
David was great! He was waiting for me as I pulled in and provided excellent customer to me and my car. He even walked me to my car when it was done. It is always nice having David oversee the maintenance of my car.
David was awesome and I appreciate his sincere commitment to providing a wonderful experience to his customers.
11/26/2025
Kelly M. VERIFIED CUSTOMER
This was the first time I received an oil change and didn’t have anyone review the multipoint vehicle inspection with me. When I got my invoice, it said customer has chosen to defer completion of recommended repairs at this time—vehicle due for alignment. An alignment was never discussed with me.
11/26/2025
Harvey D. VERIFIED CUSTOMER
I was delighted to get my Prius serviced the same week I called for an appointment. Everything worked like clockwork from getting the date and time reserved to arriving 20 minutes early and having the Smart Toyota team get me in the queue right away. In about 45 minutes I was on the road home with a clean car bill of health. Bravo to the Smart Toyota team!
11/26/2025
Cheri G. VERIFIED CUSTOMER
He was very thorough and saved me on extra service that I didn’t need! Excellent service.
11/26/2025
Jim F. VERIFIED CUSTOMER
My only negative feedback is that the tire pressure was wrong. My front tires were 38lbs in the front and 32 in the rear. It’s as though the tire were checked before the tire rotation.
11/26/2025
Melvin H. VERIFIED CUSTOMER
I am satisfied now but I was not initially.
Car should have been done on Monday as promised
I had to wait until Tuesday for a pickup
I asked them to:
Hose off the truck rubber Matt not done
Save the serpentine belt so I could see it-not done
They did give me a waiver credit on Tuesday for all the frustration
The best way. To avoid that in the future is more communication and not over promising.
Seems to me there are too many people wandering around with I pads taking orders and not enough people actually doing the work
11/26/2025
Rachel S. VERIFIED CUSTOMER
Great service! Thank you!
11/26/2025
John J. VERIFIED CUSTOMER
Mallory was very responsive and helpful. Highly recommend both her as an adviser and Smart Motors for service.
11/26/2025
Merle C. VERIFIED CUSTOMER
Always pleasant representatives to work with
11/25/2025
Raynold A. VERIFIED CUSTOMER
Excellent service.
Not sure why I got a free car wash ticket when your car wash is out of operation?
11/25/2025
Richard K. VERIFIED CUSTOMER
Very satisfied. Was done in a timely manner. Getting to drive a new vehicle as a loaner was a bonus. We love Toyotas
11/25/2025
Kathleen H. VERIFIED CUSTOMER
Very happy with being able to schedule an appointment instead of first come first serve. My visit was less than 45 minutes vs up to a 3 hour wait.
11/25/2025
Gary L. VERIFIED CUSTOMER
The service that I received for my oil change was done very well and completed much faster than I expected it would be done.
11/25/2025
Venus W. VERIFIED CUSTOMER
The service was thorough and got me right in. No waiting very professional.
11/25/2025
Diana W. VERIFIED CUSTOMER
Sean kept me informed. Was very polite and respectful of me and my questions. Good representative of Smart