Liked the fast service and the good check on every item regarding the service on our 2013 service. Service manager was very personal and easy to understand. He did an excellent job.
Thank you
Tom W.
1/8/2026
Kathleen S. VERIFIED CUSTOMER
I’m so appreciative of all the work that was done, and that I was charged only for what fixed the vehicle. It was a huge stressor for me but David made sure I had a loaner truck to use and kept me up to date. Your team has earned a client for life and I’ll be sure to spread the word about your excellent customer service. Thank you!!
1/8/2026
Frenyel M. VERIFIED CUSTOMER
Excelente servicio la verdad ????
1/8/2026
Thomas C. VERIFIED CUSTOMER
The driver door was checked for leaks by running thru the car wash. Mechanic concluded no leak yet I found water drops on the inside of the window while driving home from the dealership.
1/8/2026
Sara K. VERIFIED CUSTOMER
I appreciate you all!
1/8/2026
Michele S. VERIFIED CUSTOMER
Isn’t was great; explained things well. He continues my 30+ year experience of better than satisfactory Smart services
1/8/2026
Charles H. VERIFIED CUSTOMER
I phoned ahead and scheduled a routine maintenance tire rotation and oil change with the usual multi-point inspection. I arrived about 5 minutes before my 9:00 a.m. scheduled appointment. The service department received my vehicle and gave me an approximate hour to hour and a half time before it would be ready for me. I sat down in the waiting area. A little around 11:15 I noticed my vehicle was parked outside. Jose came and talked with several customers, and I figured I would be next. Noon came and went, still waiting for him. At 12:30 I saw him at the service counter and inquired about my vehicle. He did some searching and found the work order in a drawer. He apologized for the delay, I paid the fee and left. No harsh words or explanations were exchanged. Somebody must have misfiled the paperwork.
1/8/2026
Patricia C. VERIFIED CUSTOMER
I truly appreciated the exceptionally good service I received from David. My appointment on 1/6/26 was a follow up to a previous appointment in Dec. and he remembered all the details of the Dec. appointment. He is knowledgeable and very personable. A++ would be my “grade” for his efforts.
1/7/2026
John H. VERIFIED CUSTOMER
Work was done quickly and Eric was very. Friendly.
1/7/2026
Shari D. VERIFIED CUSTOMER
He did great job!
1/7/2026
Jeffery B. VERIFIED CUSTOMER
More interest abs effort is needed when assigning loaner vehicles. Had no idea how a hybrid worked and
1/7/2026
Debbie S. VERIFIED CUSTOMER
Mallory was very professional She gave me instructions, when I arrived, which were easy to understand. She answered my questions. Mallory met me with a smile and welcoming attitude. She gave me updates, and said if I had any questions to please call her. Mallory goes beyond the expected with her customer service!
Thank you Mallory! I appreciate you!
Deb S
1/7/2026
Sarah D. VERIFIED CUSTOMER
Great work
1/7/2026
Samkhann M. VERIFIED CUSTOMER
Good work
1/7/2026
Cynthia L. VERIFIED CUSTOMER
Fast and efficient. Service was great!!
1/7/2026
Maren S. VERIFIED CUSTOMER
Took very long with the added tasks to be completed and was expensive, but Ben was a great worker, personable and explained everything clearly!
1/7/2026
Greg B. VERIFIED CUSTOMER
Smart exceeded my expectations for the day
1/7/2026
Tim T. VERIFIED CUSTOMER
Jose was very professional, answered all my questions. I would suggest that you train your phone operators on giving a correct quote a little better, she was not correct.
1/7/2026
Kristi H. VERIFIED CUSTOMER
I have a couple of issues with the service report. One... the report said my air filter was in the yellow, meaning it should be replaced soon. Reality...I installed a new Fram air filter minutes before my appointment. Two...the report said my washer fluid was topped off. I got home and it wasn't. I added over one half gallon to top it off (this one happens every time I get service).
1/7/2026
Phillips S. VERIFIED CUSTOMER
This vehicle is now in my name, Sharon Sweet, as my husband, Phillips, died recently. I was told that change would be made. I asked if the car wash could be done by an attendant and it was. It was a small thing but I am feeling very anxious about any car care, since I am elderly and trying to cope with all the details my husband handled. I appreciated that small courtesy.