Employees were uniformly friendly and very pleasant.
5/8/2024
Luciano X. VERIFIED CUSTOMER
satisfied with the service
5/8/2024
Leonard M. VERIFIED CUSTOMER
Good experience and communication, professional, and I love your waiting room environment
5/8/2024
Ann H. VERIFIED CUSTOMER
Ty was awesome.
5/8/2024
Michael B. VERIFIED CUSTOMER
I appreciated the frequent communication. I was dissatisfied with the dirt/grease that I had to clean from the white leather surfaces inside my vehicle.
5/8/2024
Scott J. VERIFIED CUSTOMER
Thanks for the great service!
5/8/2024
Susan Q. VERIFIED CUSTOMER
Ian Spencer is a valuable employee at Smart Toyota. He made sure my car got the necessary work completed in a timely fashion. From how long the work would take as well as an accurate estimate of cost were both on point. He is knowledgeable, friendly and professional. Thank you, Ian.
5/8/2024
Edinson G. VERIFIED CUSTOMER
Good service Jesse excellent service thank you
5/8/2024
Timothy G. VERIFIED CUSTOMER
Will was awesome. Friendly, knowledgeable and a great communicator! Thanks Will!
5/8/2024
Janice G. VERIFIED CUSTOMER
Eric did a terrific job.
5/8/2024
Brad M. VERIFIED CUSTOMER
No complaints, good group of employees there.
5/8/2024
Donna M. VERIFIED CUSTOMER
3 hr wait for an oil change only and $80+ was too much.
5/7/2024
Alexis O. VERIFIED CUSTOMER
Mallory is great!
5/7/2024
William K. VERIFIED CUSTOMER
Excellent service
5/7/2024
Jessica L. VERIFIED CUSTOMER
appreciated the video and pictures from the technician regarding the diagnosis. the communication from the team was great throughout the whole process.
5/7/2024
Laurel M. VERIFIED CUSTOMER
I was told it would take an hour when I checked in - it took over 2 - I understand wait times and sometimes it is hard to judge but my service visit prior to this one took over 3 hours when I was told 1 to 1 1/2 hours
5/7/2024
Bonnie K. VERIFIED CUSTOMER
Polite workmen! Ian was very thorough! Thank you for being so efficient and kind.
5/7/2024
Morehouse Trust. VERIFIED CUSTOMER
Mellissa is a great listener, she makes you feel as if you are the most important customer she has. She was polite, caring and efficient.
5/7/2024
Arlys N. VERIFIED CUSTOMER
It makes so much more sense to have 1st come, 1st served at the Quick Lube party of Smart Motors service dept. It was a pain going early in the morning to get an appt later in the day. I like this change very much.
5/7/2024
Amber F. VERIFIED CUSTOMER
He was super!!! Very friendly, helpful and accommodating. He was GREAT to work with..
I'd give him a 10 plus!!