Ian was outstanding- our Sienna was taken in immediately and we were completely satisfied with everything!
5/12/2024
Eric S. VERIFIED CUSTOMER
Service people are the best. Need to fix the software account management system. My phone number is associated with 4 accounts and a bunch of cars that are not mine
5/12/2024
Brandon T. VERIFIED CUSTOMER
He was an amazing worker and always kept me in the loop with what was going on.
5/12/2024
Emily P. VERIFIED CUSTOMER
I left my car and came back to pick it up later the same day. When I did, the cashier asked if the advisor talked to me about my brakes. The only thing that was brought up on the call was about my cabin air filter. When I paid, the cashier said they’d recommend my brakes be replaced which there would’ve been time to do today. I live in Deforest so it’s not convenient to come for service, but I’ve been going there since my car was a few months old. I was also confused by the explanation of which brakes need replacing as the paperwork shows the rear in green and front in yellow but the cashier mentioned the rear ones. Then when I got about halfway home I realized my sticker wasn’t changed and the next time I started my car the maintenance light flashed. My multipoint inspection was also not in my online dashboard I was linked to. I’ve always been happy with my service at Smart, so I’m hoping today was just an anomaly.
5/12/2024
Kathleen S. VERIFIED CUSTOMER
Great, friendly service.
5/12/2024
William H. VERIFIED CUSTOMER
Timely updates were helpful
5/11/2024
Jason P. VERIFIED CUSTOMER
Bryce and Liam are fantastic. Best in the business. I'll never take my Toyota anywhere else
5/11/2024
Cortney M. VERIFIED CUSTOMER
Very helpful & informative
5/11/2024
Katrin W. VERIFIED CUSTOMER
He was very conscientious and kind.
5/11/2024
Erich P. VERIFIED CUSTOMER
Thanks Ty! Hope to work with you next time too
5/11/2024
Debra A. VERIFIED CUSTOMER
Eric was very thorough in going over the work done on my car.
5/11/2024
Jeff R. VERIFIED CUSTOMER
Good service.
5/11/2024
Collin J. VERIFIED CUSTOMER
Had an appointment for 9 in bay 8. Although I showed up at 9 my vehicle was backed up and another customers vehicle was brought in and taken up the bay I had an appointment for. So the initial 30 min to an hour service ended up taking 2 hours. On a positive…Eric was very pleasant to work with and very personable. He is a quality asset that you should seek to reward and acknowledge his efforts with your customers.
5/11/2024
Benjamin S. VERIFIED CUSTOMER
Thank you Ian for helping me get my truck earlier than expected. Great service all around
5/11/2024
Sandra M. VERIFIED CUSTOMER
N/A
5/11/2024
Maureen W. VERIFIED CUSTOMER
Thank you for the great care and service.
5/11/2024
Jose R. VERIFIED CUSTOMER
Yes I was very happy with the job u guys did
5/11/2024
Steven E. VERIFIED CUSTOMER
Prices a little high. But got it in promptly and back to us, thanks for that.