Eric was personable and explained clearly everything done to my car today. He was attentive and answered my questions.
5/17/2024
Paul S. VERIFIED CUSTOMER
Keep up the good work!
5/17/2024
Mike W. VERIFIED CUSTOMER
Quick service, nice amenities in the customer waiting room, reasonably priced.
5/17/2024
Catherine C. VERIFIED CUSTOMER
The services is good. Thank you!
5/17/2024
Benita G. VERIFIED CUSTOMER
Very considerate work!
5/17/2024
Nancy J. VERIFIED CUSTOMER
I asked them to fill out my book and they didn't do that. I also needed a cover on the twister where you put air in your tires and they didn't do that.
5/17/2024
Jeffrey S. VERIFIED CUSTOMER
I didn't know that an oil change could be that complex. No problem with the people, just everything seemed to go wrong.
5/17/2024
Rebecca K. VERIFIED CUSTOMER
Great service! Thanks for taking good care of my Venza
5/17/2024
Debbie S. VERIFIED CUSTOMER
Thanks Greg! You rock!! ????
5/17/2024
Thomas H. VERIFIED CUSTOMER
Melissa is an excellent communicator.She kept me informed over 2 days of Tacoma repairs.
5/17/2024
Diane S. VERIFIED CUSTOMER
No need to call me. There was a number 3 magnetic sign left on the top of my car plus a black plastic part left inside the car.
I will return the sign and ask for service on where the plastic part should go.
Not sure when I will get out there again.
5/16/2024
Heyerdahl Schafer. VERIFIED CUSTOMER
Jhon was very helpful and friendly!!!
5/16/2024
Jill S. VERIFIED CUSTOMER
Noticed that one front tire was inflated to 51# and was supposed to be at 35#. All 3 others were within 5# of where they should have been
5/16/2024
John B. VERIFIED CUSTOMER
Eric and his team were great. Eric took the time to clarify my misunderstanding of oil change intervals for my Venza. I had no idea oil changes were recommended every 10k miles. I thought it was every 5k.
5/16/2024
Patrick S. VERIFIED CUSTOMER
They stuck with finding an intermittent noise and solved the problem without giving up and moving on. Makes me want to stay with this service department going forward.
5/16/2024
Carole C. VERIFIED CUSTOMER
Great!!
5/16/2024
Dorene P. VERIFIED CUSTOMER
Everything was explained well, and I was treated with respect.
Thank you!
5/16/2024
David A. VERIFIED CUSTOMER
I need to keep an eye on it to make sure it's not dripping oil. The first time I moved the vehicle today after having the the change there were a couple of spots in our driveway. And this car did not leak anything before. We'll see how things look tomorrow. Everything was fine as long as it's not dripping oil. But that's very concerning cuz if it is and I bring it back how long do I have to wait before you can check it for me? If it's another hour and a half that's not acceptable. Again hopefully it won't be dripping anything tomorrow.
5/16/2024
Keenen D. VERIFIED CUSTOMER
Greg was great! He was patient with me, and made sure I was taken care of. He opened up his line for any extra questions if I needed. He kept me updated on my vehicle and was transparent with each job that needed to be done.
He’s a great gentleman, and I was lucky to have him as my advisor. Very knowledgeable.
Thank you Greg!
5/16/2024
Mathew A. VERIFIED CUSTOMER
I wanted silicone oil but that was lost in the communication, I will get it next time otherwise I was satisfied