I thought I was going to spend 2 hours waiting for my car but it was done under the time so thank you
5/20/2024
Mark P. VERIFIED CUSTOMER
Jhon was fantastic and accommodating. Very professional. Thank you
5/20/2024
Nancy M. VERIFIED CUSTOMER
It appeared that most, if not all, of the customers in the wating room were presented with "dirty" air and cabin filters that needed to be replaced. I have never seen this before in almost 8 years of using Smart Motors, and wonder if this is a scam to bring in more revenue. Am satisfied with the work done, but skeptical about this practice.
5/20/2024
Sharyn S. VERIFIED CUSTOMER
David listens carefully, asks clarifying questions and is gracious about our interactions. I'm grateful to work with him in keeping my car in great condition!
5/19/2024
Michael B. VERIFIED CUSTOMER
Eric was professional and provided great service!
5/19/2024
Troy M. VERIFIED CUSTOMER
It was a good job and I was kept informed and what more can you ask for? Thanks
5/19/2024
Elly J. VERIFIED CUSTOMER
When discussing the hitch to be installed on our vehicle, I asked for a 2 in hitch, a 1.5 in hitch was actually installed.
5/19/2024
Amber R. VERIFIED CUSTOMER
Lorica was great and very welcoming. She explained the recommended procedures well and I am very satisfied with my experience.
5/19/2024
Richard T. VERIFIED CUSTOMER
Excellent job
5/19/2024
Jill E. VERIFIED CUSTOMER
It was frustrating that tires were rotated (and charged for) even though I said I didn't want it done; that brake flushing wasn't done; and that my paperwork couldn't be printed
5/19/2024
Curt B. VERIFIED CUSTOMER
I was charged $30 for an air filter installation and was not informed of any charge for installation. Feel duped and will not return to your dealership again. A routine oil change and an air filter for over $200 is outrageous.
Very disappointed with the Smart dealership.
5/19/2024
Judith H. VERIFIED CUSTOMER
Great customer service! Service on vehicle was quality service.
5/18/2024
Alvaro D. VERIFIED CUSTOMER
Great service!
5/18/2024
James C. VERIFIED CUSTOMER
My service consultant was great!
5/18/2024
Jeffrey T. VERIFIED CUSTOMER
Paul was very informative, detailed, and up-front about turn-around times and costs. He’s a great service manager and will request his guidance in future visits!
5/18/2024
Zane T. VERIFIED CUSTOMER
Very efficient and thorough
5/18/2024
Jessica S. VERIFIED CUSTOMER
Your system issues with my previous purchased package at the end you found it but it took me more time that I thought