Paul is great! Very professional and kept me up to date every step of the way. Would love to work with him on future service needs.
5/2/2024
Kipp V. VERIFIED CUSTOMER
I believe the oil change should have been covered by the plan I purchased in January 2023, but the tech said he could not find it. It was purchased by my partner, Ani Weaver. There has been a lot of confusion around the plan at multiple visits.
5/2/2024
Jamaal B. VERIFIED CUSTOMER
Ian is a great technician, and an asset to your team. I really like the new first come first serve while you wait instead of scheduling out thru the day. Much more streamlined process.
5/2/2024
Najib Z. VERIFIED CUSTOMER
I came to get assessed for my van why it has rattling noise, tires still making noise after replacing with new tires. I wanted a proper work done but main shop transferred me to quick shop instead and that was very disappointing. I didn’t just need oil change and tire rotation.
5/2/2024
Susan W. VERIFIED CUSTOMER
Greg provided excellent management of my car needs!!!
5/2/2024
Joan E. VERIFIED CUSTOMER
Jacob was very nice and met all of our needs!
5/2/2024
Nancy G. VERIFIED CUSTOMER
I was surprised that I had to wait as long as I did with an appointment. Arrived 10:35 for 10:30 appointment. Didn’t leave until 12:40. On the positive side, Ty was very pleasant and professional.
5/2/2024
Willy V. VERIFIED CUSTOMER
Surprisingly fast service. I feel safe again after I had a warning light regarding maintenance.
5/2/2024
Caryl T. VERIFIED CUSTOMER
Jesse kept me informed at various TT over the two days needed on the car . I asked for advice on the next steps. I appreciate his responses.
5/2/2024
Debra C. VERIFIED CUSTOMER
Please remind patrons their settings like lights being on automatic, seat settings need to be redone.
5/2/2024
Mary Q. VERIFIED CUSTOMER
I was surprised that I was told I couldn't get the car in until my scheduled time when arriving early. I was working around other things and assumed (wrongly) that if I arrived early, as long as I was on the schedule, I'd get in.
5/2/2024
Peggy K. VERIFIED CUSTOMER
Will was one of the finest Smart Motor employees I have had the pleasure to work with when dealing with Smart Motors as of late.
5/2/2024
Joel V. VERIFIED CUSTOMER
Great, friendly staff and quick service!
5/2/2024
Margaret R. VERIFIED CUSTOMER
I was very happy with today’s service. Eric was great to work with! Thank you!
5/2/2024
Mike W. VERIFIED CUSTOMER
Great, swift service.
5/2/2024
Christopher B. VERIFIED CUSTOMER
David communicated in a timely manner at each step in the process and made sure all concerns I had with my vehicle were addressed.
5/2/2024
Colleen M. VERIFIED CUSTOMER
Very polite, attentive, and concerned with making sure I understood everything and was happy with my experience.
5/2/2024
Janice K. VERIFIED CUSTOMER
Eric was very professional and polite
5/2/2024
Brad S. VERIFIED CUSTOMER
Exceptional service
5/2/2024
Jesse P. VERIFIED CUSTOMER
Always a great place to buy and get vehicles serviced.