Sergio explained things better than anyone has, was very patient and courteous. I'm very grateful to be able to have my car serviced by such a pleasant and capable person Thank you, Sergio!
8/27/2025
Randall E. VERIFIED CUSTOMER
Service technician was unable to hear or diagnose source of clank sound when driving over bumps. I paid $250 for service that didn’t diagnose the issue which still exists.
8/27/2025
Alexander F. VERIFIED CUSTOMER
Eric was wonderful!
8/27/2025
Kyle P. VERIFIED CUSTOMER
Matt was great, give him a raise.
8/27/2025
John C. VERIFIED CUSTOMER
Melissa my rep took good care of me as well as the lady who helped me with my rental. Great customer service. They were a Bkessing!
8/27/2025
Rachael W. VERIFIED CUSTOMER
Thank you so much to you and the gentleman that helped clean out the mouse nest in my cabin filter!!! I very much appreciate it:)
8/27/2025
Robert M. VERIFIED CUSTOMER
No need to contact me. I scheduled and arrived for a 7:30 am apt for an oil change and tire rotation. I waited in the customer waiting area until 9:30am with no communication from the service staff until I decided to check on the status of my car. I saw my car was moved out into the parking lot thru the window, and when I asked of the status I was told there was no paper work for my car. After waiting a few minutes, I was told my car was overlooked and hadn’t been started on for service. I wasn’t happy that I had been waiting for 2 hours with no update. Then I had to wait another hour for the service to be completed. The positive out of the end result was I wasn’t charged for the service out of inconvenience.
8/27/2025
Sandra B. VERIFIED CUSTOMER
Everyone very accommodating to me with loading & unloading my power wheelchair! I also appreciated that you otividdd water in cans rather than plastic bottles. Thank you.
8/27/2025
Jerry M. VERIFIED CUSTOMER
Very satisfied.
8/27/2025
Jeffrey B. VERIFIED CUSTOMER
David was great to work with
He met and exceeded my expectations
8/27/2025
Richard L. VERIFIED CUSTOMER
The Smart representative was pleasant, courteous, and knowledgeable. A pleasure to deal with. Excellent customer service.
8/27/2025
Ryan R. VERIFIED CUSTOMER
Mallory was fine on the text communications. Paul was actually the one who helped me when I came to get my car. He was great and helped me get out the door and on my way home.
8/27/2025
Jennifer J. VERIFIED CUSTOMER
Justin was calm and caring. He kept me informed all through the process. He has great customer communication.
8/27/2025
George E. VERIFIED CUSTOMER
The customer service was great! Everyone was friendly, informative and it was fast. Very happy.
8/27/2025
Patricia M. VERIFIED CUSTOMER
Caleb was great
8/27/2025
Ellen S. VERIFIED CUSTOMER
My appointment took much longer than it should have due to a mismarked part number. It wasn’t really anyone’s fault there but I was not expecting to spend almost four hours in the waiting area.
8/27/2025
Michael T. VERIFIED CUSTOMER
He was helpful, prompt, and communicative.
8/27/2025
Linda R. VERIFIED CUSTOMER
Eric was very personable n fun to talk with. He explained what I needed. He made these expensive tires seem not so bad. ????
8/27/2025
Joyce K. VERIFIED CUSTOMER
Alyssa is going to contact me about lettering that was not available.
8/26/2025
Mary M. VERIFIED CUSTOMER
José was professional and courteous. I appreciate that he introduced himself first before diving into the work being done on my car.