The staff at Smart Toyota in Madison Wisconsin were great! Glad to have my great car ( that I purchased there) serviced!
9/27/2025
Molly V. VERIFIED CUSTOMER
Didn’t feel any sales pressure and had good customer service- explained things well and answered all my questions.
9/27/2025
Kay A. VERIFIED CUSTOMER
Sent to Mallory
9/27/2025
David N. VERIFIED CUSTOMER
She did a very good job keeping me informed.
9/27/2025
Mary M. VERIFIED CUSTOMER
Vincent Danh was very good. He oversaw his team and saw that they provided excellent and thorough care of my vehicle. He also communicated awesomely during and after the appointment.
Couldn’t have asked for a better experience.
9/27/2025
Gina B. VERIFIED CUSTOMER
Thanks! Hopefully it’s fixed this time!
9/26/2025
Gregory R. VERIFIED CUSTOMER
I was quoted a price when I called to schedule an appointment for an oil change and tire rotation. But when I received the invoice after service, there was an extra $21.55 tacked on for shop supplies. This amounts to a nearly 20% surcharge above the price I was quoted. I absolutely hate it when dealers/repair shops pull this kind of ****. Also, the TPMS worked on 3 of my 4 tires prior to my coming in. After service, none of the TPMS sensors work. I am very unhappy and will not be returning.
9/26/2025
Carol P. VERIFIED CUSTOMER
My experience with Smart Motors and
Service department was fine. No long wait and the wait area is clean, and comfortable.
9/26/2025
Otoniel B. VERIFIED CUSTOMER
Mal servicio
9/26/2025
Valarie S. VERIFIED CUSTOMER
Excellent service. Very organized and efficient.
9/26/2025
Joseph K. VERIFIED CUSTOMER
Good work
9/26/2025
Maricela D. VERIFIED CUSTOMER
The first time when I bring my car, they told me that insurance covered the part of the they need to fix it. Then I make an Appointment for the call me. Let him know that it’s four Hundred. Something that I need to pay because insurance is not covered and second one. It’s the Customer service ,that girl in the front desk it’s not friendly, it’s sound like she it’s tired of being working on taking calls , ones she hang up my call . I understand that sometimes we have a hard days , but we need to be kind with everyone, no matter how hard it’s our day going.
9/26/2025
Rita Z. VERIFIED CUSTOMER
AMAZING
THANKS!!
9/26/2025
Kirsten D. VERIFIED CUSTOMER
Paul, the person who shuttled me home, and the rest of the staff were phenomenal.
9/26/2025
Delane D. VERIFIED CUSTOMER
Once again, I received the quick and excellent service that I have received for many years.
9/26/2025
Sara G. VERIFIED CUSTOMER
Justin did a great job!
9/26/2025
Peggy H. VERIFIED CUSTOMER
All the people I worked with were kind and helpful. Thanks
9/26/2025
Marie P. VERIFIED CUSTOMER
Paul was excellent and answered every question.
9/26/2025
Sammi F. VERIFIED CUSTOMER
David was awesome and really helpful with my vehicle!
9/26/2025
Brett N. VERIFIED CUSTOMER
Completely satisfied. I had an appointment and got in right away and had my oil change, tires rotated and was sent on my way. I didn’t have to wait for anything.