Greg was very good. He gave me a phone call when I requested it to talk over my estimate. I would go to him again.
9/5/2025
Shahidah P. VERIFIED CUSTOMER
Brought my car in to have the muffler repaired. When I picked up my car the engine light was on and a code (CSV) was on the dashboard. The car engine light was not on when I dropped off my car at Smart Motors. I was advised I need additional repairs for $500+ to repair a problem I didn’t have before the service department worked on the exhaust/muffler. I could not get a satisfactory explanation on what happened to my car that caused the engine light to come on. A customer for 25 years not happy.
9/5/2025
Rita S. VERIFIED CUSTOMER
Paul was very nice - efficient and thorough too. I had a question about my brakes and he explained the situation clearly- I learned some things!!
9/5/2025
Steven G. VERIFIED CUSTOMER
Ian was very helpful and navigated a complex exhaust system repair well
9/5/2025
Kenneth U. VERIFIED CUSTOMER
Melissa was a super help! She answered all my questions and even gave me her phone number to call her back to book an appointment! She is professional and warm and caring. What a wonderful employee she is.
9/5/2025
Howard M. VERIFIED CUSTOMER
You went above & beyond to ease my concerns by running complete diagnostics on my fuel system. All done in a very friendly & welcoming manner.
Looking forward to working with you again.
9/5/2025
Kenneth T. VERIFIED CUSTOMER
This is second time I’ve made appointment to have headlights looked at , and second time they didn’t have time. After I called and made sure I needed them looked at when I made appointment. Also told them left rear tire I had to add air twice to it. When I picked car up was told no one looked at tire. Not impressed with service at all
9/5/2025
Linda F. VERIFIED CUSTOMER
Great experience.
9/5/2025
Jennifer F. VERIFIED CUSTOMER
Great communication. Thanks!!
9/5/2025
KIM V. VERIFIED CUSTOMER
Work was done well, quickly and staff was very helpful and kind.
9/5/2025
Mary B. VERIFIED CUSTOMER
Eric explained work done very well. Pleasant and clear in presentation
9/5/2025
Marie P. VERIFIED CUSTOMER
Very helpful
9/5/2025
Lark Z. VERIFIED CUSTOMER
I have been a customer of Smart Motors for 15+ years and Alyssa Day is hands-down the most professional, knowledgable and helpful service representative I have encountered.
9/4/2025
Jesse G. VERIFIED CUSTOMER
Nobody came to talk to me while I was in the waiting area. I went to the desk 5-10 minutes after receiving a text that my car was ready and was told I need to wait for someone to go over the inspection cause they might not be done with it yet, despite my car sitting on the other side of the garage door. Sat down another 10 minutes, car sitting in the same place, talked to someone else who found my paperwork and got me out of there. Not sure if my car got done right at the end of someones shift but the lack of communication and having to spend over an hour there for an oil change when my car was finished 30 minutes prior is annoying. Had already worked 10 hours prior to my appointment and don’t care to have what little free time I have, in the waiting room watching everyone filter out, even people who came in after me. I’ve put over 180k miles on that car since purchasing it from Smart and I’ve only had it there for service twice. There won’t be a third time.
9/4/2025
Cheryl F. VERIFIED CUSTOMER
Mallory was very friendly . Unfortunately she was busy with another customer so someone else checked me out .
9/4/2025
Sandra L. VERIFIED CUSTOMER
Very friendly staff
9/4/2025
Shahla W. VERIFIED CUSTOMER
Prius runs great. Thanks for fixing the water pump and the good communication!
9/4/2025
Leah S. VERIFIED CUSTOMER
Thanks. Appreciate your work and patience with my questions and maintenance of my Toyota.
9/4/2025
Mary J. VERIFIED CUSTOMER
Greg was great with communicatio throughout the whole process. A job well done
9/4/2025
Christine C. VERIFIED CUSTOMER
Was a bit more expensive than I expected and it wasn't clearly explained why to me.