Sean was very professional in explaining my actual service needs during the scheduled visit.
9/30/2025
Tamala F. VERIFIED CUSTOMER
Mallory was amazing! She took a bad situation and made it right! She was so very kind and thoughtful! I cannot say enough good things about her! Thank you Mallory!!!
9/30/2025
Andrew H. VERIFIED CUSTOMER
Nothing against the representative, but the $15 bogus surcharge not disclosed in the online pricing made this a bad experience. Smart Motors should act with
more integrity.
9/30/2025
Ali A. VERIFIED CUSTOMER
Good
9/30/2025
Lori R. VERIFIED CUSTOMER
Always a pleasant visit.
9/30/2025
Robert E. VERIFIED CUSTOMER
Allysa very much impressed her committed service to me as a customer +++
9/30/2025
Jennifer K. VERIFIED CUSTOMER
I <3 kitties
9/30/2025
Paul M. VERIFIED CUSTOMER
I appreciated how Mr. Spenser carefully checked my vehicle maintenance records, and decided which components required attention. He kept in touch with me as the work progressed. The entire Sharp Motors Service department seems well run and efficient. It was also a treat to have a loaner car during the day while the work was done. Would definitely recommend them!
9/30/2025
Ty T. VERIFIED CUSTOMER
Jesse was professional and courteous as a service advisor. We had a great and smooth experience!
9/29/2025
Rebecca C. VERIFIED CUSTOMER
Everything was great from scheduling my service to check in. Also the very friendly and professional service Eric provided in the waiting area! It was a speedy process! Thank you
9/29/2025
Dolma L. VERIFIED CUSTOMER
I was charged$155 for my last service in May 2025 (which should have been covered by my Prepaid Maintenance Plan). This time when my husband took my car in for another service. My husband said the guy was very cold and dismissive, lack of care attitude. The guy did not even apologize for the mistake. I am very disappointed with the service.
9/28/2025
Kunwar A. VERIFIED CUSTOMER
Missed topping off all fluids
9/28/2025
Micaela F. VERIFIED CUSTOMER
Positive experience. When Matt said the service would take several hours I was initially concerned but he found me a loaner car so I could continue with my day and not have to wait at the dealership for the whole time. I was really pleased with the whole experience
9/28/2025
Rosemary M. VERIFIED CUSTOMER
No additional comments. Sean is good at what he does.
9/27/2025
Lisa C. VERIFIED CUSTOMER
David provided me with outstanding customer service. He saw me come in and immediately came to see what the issue is as he knew, as my service advisor, I did not have an appointment. It was my tire and he took over from there to make sure I got the service I needed.
David is awesome! He is a caring service advisor who wants the best for his customers. I am so lucky to have him as an advisor!
9/27/2025
Sam Y. VERIFIED CUSTOMER
He was very informative, you need more like this person. Matt Anderson you need a raise.
9/27/2025
Lenore T. VERIFIED CUSTOMER
Caleb was very polite and helpful taking care of my 100K mile services. Thanks for providing the loaner so I could carry on with my busy day.
9/27/2025
Steven K. VERIFIED CUSTOMER
Jose did a great job of explaining what he was doing.
9/27/2025
Ashraf A. VERIFIED CUSTOMER
I came in for an oil change that was listed at $104. When I got my final bill, it was $124.29 with “miscellaneous charges” added on. I wasn’t given a clear explanation for the extra fees. I value good service and transparency, but unexpected charges leave a negative impression. It would be helpful if pricing was explained upfront so customers know exactly what to expect.
9/27/2025
George N. VERIFIED CUSTOMER
Notified by text my car was ready, checked with desk , he said my service person would be in touch with me, after 30 minutes I checked with Jenna? And my completed paper work was in the drawer at desk with my key. I think I waited an extra 30 minutes for no good reason.