Justin made everything easy. From getting my car in to diagnose the problem, to arranging a loaner car, to texting me and phoning me to update me on its status. He was kind and polite and answered my questions thoroughly.
9/9/2025
Ann V. VERIFIED CUSTOMER
excellent!
9/9/2025
Hugo M. VERIFIED CUSTOMER
Ian was very good about communicating with me on the service on my vehicle
9/9/2025
Douglas R. VERIFIED CUSTOMER
David went above and beyond to help me when I brought our Sienna in for an issue with a seat belt. David was very patient with me when I was frustrated and he remained the utmost professional. Thank you.
9/9/2025
Harlyn And. VERIFIED CUSTOMER
Melissa treated my wife and I well and is very professional.
9/9/2025
Mary W. VERIFIED CUSTOMER
Great service
9/9/2025
Mary J. VERIFIED CUSTOMER
Greg did an excellent job keeping me informed
9/9/2025
Andrea P. VERIFIED CUSTOMER
Good wirk
9/9/2025
Linda B. VERIFIED CUSTOMER
Everything was explain well and done quickly.
9/9/2025
Sandra M. VERIFIED CUSTOMER
Always satisfied with Smart Motoes.
9/9/2025
Jean M. VERIFIED CUSTOMER
It was not Jenna, it was Tyler.
9/9/2025
Jessica L. VERIFIED CUSTOMER
great communication!
9/8/2025
John S. VERIFIED CUSTOMER
Mellissa did a good job of pointing out additional service work we should perform on our vehicle based on the age and mileage. She scheduled the service for us at a convenient date.
The work we had performed on the initial visit was done well and in a reasonable amount of time.
9/8/2025
David D. VERIFIED CUSTOMER
Friendly, respectful, took the time to thoroughly explain what was done when the other person who was checking us out just handed me the papers and gave a very little explanation.
9/8/2025
Stacey M. VERIFIED CUSTOMER
Good service. Convenient and efficient , vehicle done early. Thank you
9/7/2025
Ellen F. VERIFIED CUSTOMER
Sean was very knowledgeable, friendly and helpful.
9/6/2025
Lore M. VERIFIED CUSTOMER
I already submitted my complaints
9/6/2025
George B. VERIFIED CUSTOMER
The service and friendliness of all of the Smart Toyota is outstanding. The waiting area has great coffee and specialty beverages are excellent. Mellissa was very knowledgeable, respectful and professional. She did a great w.
9/6/2025
Georgia T. VERIFIED CUSTOMER
Mallory has wonderful customer service skills. A job well done. Thank you!
9/6/2025
Lea H. VERIFIED CUSTOMER
My experience on August 14th, with someone other than Gregorio was unacceptable, hence why I had to return on the 4th of September.
Gregorio made a world of difference! Met me at the service bay at 7:00 am, kept me posted if I had concerns and called when the recalls on my Tacoma was completed… you are lucky to have Gregorio on your team!