Although I did have a good experience with Jesse i wasn’t expecting the floor mat and passenger floor not to be detailed. The car still has a damp/moldy odor. Additionally, the lightbulb wasn’t out; it is burning from something electrical or moisture.
10/10/2025
Anne Z. VERIFIED CUSTOMER
Before service, which included a tire rotation, I informed Ben that the low tire pressure light came on this morning. He assured me the techs check the pressures and warning lights. Driving home after service, the low tire pressure light was on. Not happy and I did not have time to turn around back to service. Why pay for service if I have to fix this myself now.
10/10/2025
Karen D. VERIFIED CUSTOMER
Excellent service!
10/10/2025
Tanner M. VERIFIED CUSTOMER
The service was great and done quickly!
10/10/2025
William R. VERIFIED CUSTOMER
Work was done right and in a timely and professional manner. Communication was professional and clear.
10/10/2025
Danny G. VERIFIED CUSTOMER
Only negative was I was told 1pm for my appt but when I got there the computer said 1:30. I wrote the appointment down so mixup was not mine.
10/10/2025
David W. VERIFIED CUSTOMER
All went well
10/10/2025
Alissa P. VERIFIED CUSTOMER
Awesome. Thank you so much!!
10/9/2025
Grace T. VERIFIED CUSTOMER
Alyssa was great — personable, professional, and efficient.
10/9/2025
James B. VERIFIED CUSTOMER
Job well done!
10/9/2025
Pamela O. VERIFIED CUSTOMER
I was very pleased that David went to the extra effort of ensuring that my mirror was painted before it was installed since that was the primary impetus for getting me to Smart Motors this week. I appreciated that he went above and beyond to ensure that I could have my car back within two days. Thanks!
10/9/2025
Dennis M. VERIFIED CUSTOMER
Na
10/9/2025
Leah F. VERIFIED CUSTOMER
Yes . He did a great job. Keeping me informed. Always ready to answer questions.
10/9/2025
Anne E. VERIFIED CUSTOMER
Made a 7am appointment
Was told by agent that he hoped to have car done by 4-5
He would keep me posted on
No news by 11, so I called, put on hold , agent not found
Called again at 2:40, put on hold, agent not found, I requested the manager, agent found. Claimed he left notice that vehicle was ready…..
As I was arriving at Smart Motors, a ping announced an incoming text! Guess what, agent sent text to notify me, time?3:10p
He was rude, strident and unprofessional
10/9/2025
Jack O. VERIFIED CUSTOMER
Alyssa was great to work with. Very professional.
10/9/2025
Avery Trust. VERIFIED CUSTOMER
No problems
10/9/2025
Geraldine M. VERIFIED CUSTOMER
Great job ????
10/9/2025
Tina K. VERIFIED CUSTOMER
Thank you!
10/9/2025
Dave J. VERIFIED CUSTOMER
Quickly greeted and moved thru appt quickly
Thank you
10/9/2025
Lynette F. VERIFIED CUSTOMER
I had a 9:30 appointment. It took 5 hours before I got any information. Why make appointments if you just have to wait all day regardless. It was misleading. Just say bring in your car on the day and we will have it ready by 5. Any where else an appointment means that is when something is done, a haircut, a dental procedure, etc.