I like the way your service team work tokens ahead of potential problems ahead of time.
9/13/2025
Judy S. VERIFIED CUSTOMER
Thank you for taking my vehicle in promptly. JS
9/13/2025
Greg D. VERIFIED CUSTOMER
Excellent.
9/13/2025
Brenda L. VERIFIED CUSTOMER
Everyone is very professional, this is appreciated
9/13/2025
Carol K. VERIFIED CUSTOMER
Great communication and explanation of services completed
9/13/2025
Rebekah T. VERIFIED CUSTOMER
Mallory was great; she listened to my concerns and I felt well cared for.
9/13/2025
Donald W. VERIFIED CUSTOMER
He represented Smart Toyota with excellence!
9/13/2025
Joseph A. VERIFIED CUSTOMER
She is pretty straight forward and I want my 4Runner to run like a top thankful that you have no b.s. straightforward staff here at smart Toyota that’s why I have bough and leased all my vehicles here
9/13/2025
Anamaria O. VERIFIED CUSTOMER
Thank you Paul for helping me with the loaner
9/13/2025
Suzanne S. VERIFIED CUSTOMER
Very prompt and satisfactory service. Thank you
9/13/2025
Xin G. VERIFIED CUSTOMER
Good service!we trusted
9/13/2025
Benjamin R. VERIFIED CUSTOMER
Everything went great thanks
9/13/2025
Matthew T. VERIFIED CUSTOMER
They could not give me any solutions to my code/ problem and gave me the number to call Toyota myself. It’s amazing to me you can spend 50000 on a sports car and put a $ 700 air intake in it made for the Corolla GR by professionals because that’s what-people do to sports cars. And my feed back was buy a Toyota intake the thing is they don’t make one! So no solution! Very disappointing! Not sure I will be recommending Toyota . This needs to be addressed . .. love the GR but common! This is unheard of in my opinion! I assume when they have a solution for this they will contact me immediately!! Disappointed customer…
9/13/2025
Jordan H. VERIFIED CUSTOMER
Excellent service all around.
9/13/2025
Mariane R. VERIFIED CUSTOMER
Calidad y claridad al explicar los detalles del vehículo
9/13/2025
Amy B. VERIFIED CUSTOMER
Greg was friendly and not pushy about an additional service. I appreciated that he walked me to my car and held the door. The little things!
9/13/2025
Patricia S. VERIFIED CUSTOMER
You guys are great! Thank you.
9/12/2025
Barbara C. VERIFIED CUSTOMER
The tires they found I needed because of a nail were not available.Had to go elsewhere for them.
9/12/2025
Michael B. VERIFIED CUSTOMER
The staff was great, and the service was excellent, but you seem to have frequent technological issues. This time it was scheduling and point of sale issues which caused a 20-30 minute delay. I’m a bit concerned about Smart Toyota being able to provide the level of service I want. Is this a management issue? Or maybe an infrastructure issue? What’s going on?
9/12/2025
Camille S. VERIFIED CUSTOMER
Ian and the service team at Toyota always do such an amazing job. They communicate well, they allow me to make informed decisions towards my vehicle. They care about what are the priorities that I need for the use of my vehicle as I have a 2015 Toyota RAV4. It is my son‘s college car and they have done such a good job of helping us do the upkeep it so that it’s running and functioning for him all the while understanding our budget. I absolutely can’t imagine going anywhere else because they have proven time and time again that I can trust them implicitly. They keep me loyal with the great service and communication.