The invoice lists a recall, but this was not mentioned to me at all.
10/8/2025
Leonard K. VERIFIED CUSTOMER
The tire which had a nail in it could have been repaired while I was there. Instead they asked me to bring it back. It was a couple minutes to fix it. Asked me to bring it back tomorrow.
I then took it to a garage closer to our home and they fixed it for a smaller amount of money.
10/8/2025
David S. VERIFIED CUSTOMER
Jenna really helped me yesterday--she explained the maintenance history on my vehicle and wrote out for me the next scheduled maintenance items,
this was one of the best maintenance experiences I have had at Smart Toyota. I think Jenna is tops!!
David S
10/7/2025
Surjit S. VERIFIED CUSTOMER
Yes, a Job well done!
10/7/2025
Darlene V. VERIFIED CUSTOMER
Easy in easy out
10/7/2025
Jason M. VERIFIED CUSTOMER
Dave was courteous and efficient.
10/7/2025
Sheri E. VERIFIED CUSTOMER
Paul was great. My issue was when the recording of the inspection came through. The shop noise drowned out parts of what the technician was saying.
10/7/2025
Steven B. VERIFIED CUSTOMER
Very impressed with how little time it took, approx 35 minutes.
10/7/2025
Ashley S. VERIFIED CUSTOMER
She was friendly and efficient
10/7/2025
Mary F. VERIFIED CUSTOMER
Will do
10/7/2025
Leigh E. VERIFIED CUSTOMER
Overall, I was very happy with the service that was done. I was a little disappointed after I checked out, and my car was outside with the hazards going. The windshield wipers were in an upright position. The window was down and it was raining. I thought that was a little odd and did understand why my car was left like that. Other than that, it was good.
10/7/2025
Qingwei Z. VERIFIED CUSTOMER
I was very happy to meet David Killerlain again today. He always helps me solve various vehicle problems. Thank you very much! I wish him a happy service!
10/7/2025
Donald R. VERIFIED CUSTOMER
Had to come today because the maintenance needed wasn’t reset when we were there in early July ????
10/7/2025
Thomas S. VERIFIED CUSTOMER
I have owned five Toyota, but I am a newer customer of Smart. So far, so good…
10/7/2025
David J. VERIFIED CUSTOMER
Great job! We couldn't be happier with our service appointment today.
10/7/2025
Fernando B. VERIFIED CUSTOMER
Nothing
10/6/2025
Doris K. VERIFIED CUSTOMER
My new tires feel larger than the tires they replaced.
10/6/2025
Kyle M. VERIFIED CUSTOMER
Justin was very informative and pleasant to deal with. With a pregnant wife at home we were nervous about timing, but everything worked out perfectly. I would like to thank Justin again for all of his help!
10/5/2025
Kevin H. VERIFIED CUSTOMER
I asked for an oil change, which did not happen. Instead, my tires were rotated, and I was charged. I had also asked for a trans fluid change, but on my work document, it indicated I skipped this recommendation. He doesn't listen too well.