Very nice being there today and thank you for the free car wash!
9/26/2025
Dean B. VERIFIED CUSTOMER
David was always in contact with me, advising me about the status of my vehicle and the repair that was completed. David is very professional, and speaks to the quality of the employees that you have.
9/25/2025
Lark Z. VERIFIED CUSTOMER
Have now had several excellent experiences with Alyssa and she has provided outstanding service every time. I have a much-loved 2002 Prius — thanks, Toyota! — and Alyssa’s thorough, attentive care keeps it purring. I hope Smart Motors recognizes Alyssa’s exceptional abilities because she is a true asset to your company.
9/25/2025
Christine J. VERIFIED CUSTOMER
Technicians should have acknowledged their mistake of a mislabeled oil change sticker that indicated an oil change due in October 2, 2025. I’m sorry I got mad at their insistence on being right and that I was wrong. I needed the car to be ready for a funeral this weekend and I was very upset.
9/25/2025
Dennis N. VERIFIED CUSTOMER
Very pleasant to work with
9/25/2025
Patrick M. VERIFIED CUSTOMER
Thanks for the great work. The Highlander rides great ! From drop off to communication during and then pick up everything was smooth.
9/25/2025
John D. VERIFIED CUSTOMER
Initially there was an oversight and I was not told that using the shuttle service was one way to work. When my car was not diagnosed Jesse made arrangements for a return ride and a loaner vehicle
9/25/2025
Robert K. VERIFIED CUSTOMER
The service rep was very courteous and professional.
9/25/2025
Judith H. VERIFIED CUSTOMER
Last oil change I had from a local business and they suggested several hundred dollars of work that should be be done. I was interested to hear if if Paul and Toyota mechanics came up with the same recommendations. They did not. I will be back to Toyota for future oil changes. I trust Paul and your company.
9/25/2025
Shari B. VERIFIED CUSTOMER
Vincent is awesome! He clearly knew all the particulars of our service contract with Smart (not always the case). He is well spoken and courteous and professional.
9/25/2025
Brian B. VERIFIED CUSTOMER
????
9/25/2025
Alicia K. VERIFIED CUSTOMER
Very friendly and professional! Appreciated the time he spent to review my car care.
9/25/2025
Brandon M. VERIFIED CUSTOMER
Sean was great! He suggested my wipers would improve if I got new OEM Toyota wipers and corrected an issue I’ve had regardless of which brand of wipers I’ve installed in the past. He was helpful but not pushy. Great service!
9/25/2025
Jason O. VERIFIED CUSTOMER
Helpful and quick to respond to my texts. Thanks!
9/24/2025
Charles T. VERIFIED CUSTOMER
As far as the actual service work performed on the vehicle, I have no basis to question that. I am not a service technician. My only concern is with the mileage in/out reported on the September 25 invoice versus the actual mileage. While I have reason to question the explanation provided for the mileage discrepancy, I am not going to pursue this any further
Thank you
9/24/2025
Robert S. VERIFIED CUSTOMER
Your price of $180 for an alignment is to high in respect to a comparative analysis of competition.
9/24/2025
Mary H. VERIFIED CUSTOMER
He was very engaging and gave a complete in explanation of all issues.
9/24/2025
Julio R. VERIFIED CUSTOMER
Gregorio is good customer service
9/24/2025
Juan E. VERIFIED CUSTOMER
Good service
9/24/2025
Steve H. VERIFIED CUSTOMER
I was surprised how quickly you were able to complete the service. Everyone was very helpful and knowledgeable.