The window on our van was broken during the work. The wind shield was replaced but it was an inconvenience. We were also misled by the quote for the work. The quote we received when we scheduled the appointment was $400 less than the amount your service agent provided us. Paul picked up our account after the windshield was broken and he did a good job communicating with us. We had gone a full week without hearing when our vehicle was going to be ready. Paul took over our account at some point and communicated with us daily.
8/21/2025
Linda B. VERIFIED CUSTOMER
Fast
8/21/2025
Karl D. VERIFIED CUSTOMER
All the work I requested was completed and results communicated to me. The price was reasonable.
8/21/2025
Xiong Pao. VERIFIED CUSTOMER
Quick and friendly service!
8/21/2025
Amelia E. VERIFIED CUSTOMER
Thank you Eric for another great service. Thank you for finding the leak in my tire! I appreciate your work.
Amelia
8/21/2025
Arunanshu G. VERIFIED CUSTOMER
Price is on a higher side
8/21/2025
Mike G. VERIFIED CUSTOMER
Ian kept me informed with daily updates and what they were finding to be wrong with the car. The processing of the payment went smoothly also. Ian impressed me with his outstanding customer service!
8/20/2025
Annette D. VERIFIED CUSTOMER
Greg was extremely helpful and courteous. He resolved an issue I had in a timely fashion. I would recommend him as a service representative.
8/20/2025
Gary P. VERIFIED CUSTOMER
Everything was done exactly as Paul said it would be.
8/20/2025
Laura P. VERIFIED CUSTOMER
My service was incredibly fast, which I appreciate.
8/20/2025
Paula W. VERIFIED CUSTOMER
My son-in-law took my car in for service. He seemed happy with the results and I was also pleased. Your dealership has always done a great job on my car. Thank you.
8/20/2025
Janet W. VERIFIED CUSTOMER
They solved my problem—thanks!
8/20/2025
Yong K. VERIFIED CUSTOMER
Went in for general maintenance (tire rotation) and to address the check tire pressure system service light. I mentioned the service light to the person who checked me in at the bay, as well as to the person who checked in with me in the lobby. It was while in the complimentary car wash that I noticed the service light was still on and had to drive back around to the bay area. I spoke with Jenna and expressed my frustration/disappointment that the tire pressure service light was overlooked. I did not have time to stay another 1/2-1 hr for diagnostics. Not happy that I have to come back tomorrow.
8/20/2025
Jay S. VERIFIED CUSTOMER
Mallory kept me informed during the service today and was great to work with.
8/20/2025
Ashton C. VERIFIED CUSTOMER
Thanks Ian! The Corolla feels wonderful
8/20/2025
James M. VERIFIED CUSTOMER
I made an appointment for a oil change, new filter and a tire rotation. Arrived early, waited almost 10 minutes for someone to wait on me. Left vehicle and went inside. About 15 minutes later my name was called, went to pay the bill and only the rotation was completed. Adviser said oil change wasn't needed even though I asked for it and reserved the time for it. 20 minutes later the oil change was completed. Adviser handed me the incorrect invoice initially. After I pointed it out, she fumbled around trying to sort through all the paperwork. Finally I'm on my way out to get my vehicle and covering my driver's seat was the the seat cover the tech left in my car. Removing it from my car and walking it to the shop a tech met me halfway saying you probably don't want a souvenir and took it from me. It took over an hour to get going. I wasn't happy.
8/20/2025
Lisa P. VERIFIED CUSTOMER
He did good. No tire rotation as requested. Unlike the previous time when they charged me.
8/20/2025
Rosemary R. VERIFIED CUSTOMER
Car was immediately taken in upon my arrival followed a visit from Vincent to go over what he would be doing and returned when completed to let me know. He was excellent!
8/20/2025
Maria G. VERIFIED CUSTOMER
Efficiently handled as always
8/20/2025
Chase B. VERIFIED CUSTOMER
Jose was very polite, professional and honest. I couldn't ask for better customer service. He was exemplary in his service.