Ian was great to work with, answered all of my questions, and made me feel like I was in good hands!
10/28/2025
Steph D. VERIFIED CUSTOMER
Ever since the recall service my car is no longer starting, it’s showing signs of a dead battery. I have never needed to jump my car and now I have to and was stranded in the middle of the night because my car would not start since the battery was dead.
10/27/2025
Kimberly G. VERIFIED CUSTOMER
Great job!
10/26/2025
Patricia M. VERIFIED CUSTOMER
Although we had a problem, he made sure everything was fixed to our satisfaction.
10/26/2025
Destiny E. VERIFIED CUSTOMER
Katie, Eric, and Owen were awesome! Very friendly and professional. They were very thorough and helped me with my car.
10/26/2025
Mark W. VERIFIED CUSTOMER
Vincent was helpful, straightforward, and honest. Thanks!
10/25/2025
Charlene H. VERIFIED CUSTOMER
Ian Spencer was excellent. He explained everything done to our vehicle thoroughly. He answered all our questions. We appreciated his knowledge. Thank you, Charlene H
10/25/2025
Janice W. VERIFIED CUSTOMER
Good job!
10/25/2025
James R. VERIFIED CUSTOMER
I thought my service advisor was Ben. He was great.
10/25/2025
Jenna D. VERIFIED CUSTOMER
Great service and accommodated me waiting when I accidentally clicked drop off in the website appointment scheduler. Will keep coming back!
10/25/2025
Christina C. VERIFIED CUSTOMER
Smart mtrs made this unpleasant situation palatable.
10/25/2025
Bob H. VERIFIED CUSTOMER
Great communication
10/25/2025
Denise W. VERIFIED CUSTOMER
When I first came from my appointment, I went to the wrong service bay. An employee directed me further down the line. When I got there, it was still confusing. Another employee asked me where I was told to go. When I told him he said, I would have to back up and go to the bay to the left. It’s the confusion – the process that I was not satisfied with. Then, an employee named Junior came to my window and asked how he could help me. This seemed like an odd question. Why didn’t he ask for my name and whether I had an appointment? Most of all, he was hard to understand. It was a combination of mumbling and speaking quickly. That was frustrating. I had to ask him to repeat himself a couple of times. Essentially, the communication from the time I got there until I finally got to where I needed to be was a bit frustrating. Everybody was friendly, but there is room for improvement in the communication department!
10/25/2025
Timothy P. VERIFIED CUSTOMER
Thanks Sean!
10/25/2025
Elizabeth O. VERIFIED CUSTOMER
Greg and each of the team are extremely courteous, professional, intelligent, and easy to connect with.
10/25/2025
Arianne G. VERIFIED CUSTOMER
My tire is now making noise that was not happening before my tires were rotated. I so have to bring it back in. Agggh.
10/25/2025
Catherine C. VERIFIED CUSTOMER
Katie was fine. Hour late getting at my car again. Complained about squealing brakes since they were changed. This is 3rd or 4th time. Its always nothing wrong… they didn’t do it for us… its so loud at times it is embarrassing. Not good advertising for Toyota.
10/25/2025
Lori P. VERIFIED CUSTOMER
Thank you.
10/25/2025
Stanley L. VERIFIED CUSTOMER
Tyler took the time to explain the results of the inspection and service done.