Jesse was terrific. He did a great job and kept me up to speed through everything,
10/4/2025
Michael W. VERIFIED CUSTOMER
Great job
10/4/2025
Joel V. VERIFIED CUSTOMER
Quick and professional!!
10/4/2025
Pamela L. VERIFIED CUSTOMER
Top notch courteous service all around.
10/4/2025
Craig H. VERIFIED CUSTOMER
A very pleasant experience dropping off, getting a loaner, picking up as well. Loaner was same make and model which was great since I only have 250 miles on mine. Messaging is very nice getting updates. Thank you
10/4/2025
Brian S. VERIFIED CUSTOMER
Ian kept in touch with me every step of the way with my car's repair. Even when the part was backordered, he called to tell me the ETA and was able to arrange a loaner. I really appreciate that level of transparency and customer care - thank you Ian!
10/4/2025
Mitchell S. VERIFIED CUSTOMER
I asked to be called before any service that required a charge was done. Greg told me when I dropped my car off that he would give me a call before doing any work that would require a charge. He didn’t call me and then I was billed 200 dollars at the end of the day. He made a commitment that he didn’t keep. I am very disappointed with my service at Smart Motors, and I will NEVER take my car back to be serviced there again.
10/4/2025
Miike M. VERIFIED CUSTOMER
Great service experience
10/3/2025
Paul J. VERIFIED CUSTOMER
$441.20 for a key that I can buy on Amazon for 11$ get cut for 39$ and program for free. You guys are grifters, you guys very clearly do not care about the community that you serve. It's disgusting to think that you guys are out here doing this **** everyday to everyone that comes into your shop. You will never catch me dead in a smart motors. Kys
10/3/2025
David K. VERIFIED CUSTOMER
All went really smooth.
10/3/2025
Gregory N. VERIFIED CUSTOMER
Besides fixing my relatively minor problem, I appreciated the thorough vehicle inspection. It’s good to know everything is in working order!
10/3/2025
Masatoshi Suzuki. VERIFIED CUSTOMER
After checking out, I found the maintenance mark is not reset, then I asked to reset it.
10/3/2025
Nicole S. VERIFIED CUSTOMER
I was there today for a headlight replacement but the light is out this afternoon and I need to return tomorrow to try again to successfully replace the headlight.
10/3/2025
Arlette S. VERIFIED CUSTOMER
Very happy with the service today with my vehicle.
10/3/2025
David F. VERIFIED CUSTOMER
Katie was great. The shuttle service being ad hoc whenever someone has time, wasn’t great. Katie was on top of it though so no blame to her.
10/3/2025
John E. VERIFIED CUSTOMER
I wish I'd looked more carefully at the readout, as it referenced dry rot in the tires.
10/3/2025
Tracie N. VERIFIED CUSTOMER
Great service
10/3/2025
Nathan A. VERIFIED CUSTOMER
Dave K is great good asset to the Toyota team.Glad I got paired with him.Hes knowledgeable caring kind
10/3/2025
Kyle R. VERIFIED CUSTOMER
The communication was great. My car was ready early in the day on the second day. I was a little disappointed in the diagnosis charge when we already knew why the CEL was on, but I get it.
10/3/2025
Maleva B. VERIFIED CUSTOMER
Eric was friendly & informative! My vehicle was serviced really quickly & thoroughly, as always!