Very fast service and I appreciated Vincent’s and the team’s guidance. Great job!
11/5/2025
Bryan C. VERIFIED CUSTOMER
Very easy and efficient experience
11/5/2025
Scott M. VERIFIED CUSTOMER
Katie was very professional, helpful and personable.
11/5/2025
Brian B. VERIFIED CUSTOMER
Jesse did a terrific job listening to my concerns and answering my questions. Smart motors and Toyota continue to exceed expectations. Thank you.
11/5/2025
Scott K. VERIFIED CUSTOMER
I had a 1030 appt at express lube. Truck was brought in at 10:20 & completed by 1045. Impressed!
11/5/2025
Tomas C. VERIFIED CUSTOMER
Excellent service.
11/4/2025
Mary M. VERIFIED CUSTOMER
You do not need to contact me. I’ll explain here.
I was expecting a short appointment because the person with whom I spoke when making the appointment said that all I needed was a tire rotation and check of fluid levels. When I’d been seated inside for half an hour, Vincent came and told me the car needed an alignment that would take one hour, so until 3 pm. I said fine. At 3:35 I went to the desk to ask what was going on. The person who checked said my car was up on the rack. At 3:50 pm Vincent called me to the desk and said the car could not be aligned because the arms needed to be replaced. I said he had not let me know that the wait would be extended by so long. He apologized in a rather perfunctory way.
11/4/2025
Gregory D. VERIFIED CUSTOMER
Had no appointment, but Justin managed to get my issues( headlight
replacement and headlight covers restoration) taken care of in record time.
11/4/2025
Grace F. VERIFIED CUSTOMER
Great job thanks!
11/4/2025
Alan T. VERIFIED CUSTOMER
The scheduling app does not work. Directions on where to take the car upon arrival were not clear. Staff once I got scheduling and arrival settled were excellent.
11/4/2025
Tom M. VERIFIED CUSTOMER
When I left, I truly felt you had my car and my interest as your number one priority. You were honest, open and straightforward with me. Thank you.
11/4/2025
James E. VERIFIED CUSTOMER
Fast efficient service and very trustworthy personnel. Jim E
11/4/2025
Geraldine W. VERIFIED CUSTOMER
Very good customer service,every time that I come,Thank-you for being so professional.
11/4/2025
Kristen B. VERIFIED CUSTOMER
Quick service, friendly, and thorough explanations on how my car is doing.
11/4/2025
Ramesh C. VERIFIED CUSTOMER
Good
11/4/2025
Sarah K. VERIFIED CUSTOMER
Greg is helpful and kind. He kept me updated about ongoing service changes/pricing and listened to my concerns. My only frustration is that my car was recently in the shop (maybe a week ago or less) and there were additional problems that surfaced right away resulting in an additional inspection charge when I came back in. But I understand that the issues that came about are not something mechanics usually check in a routine maintenance inspection, and I don’t think there’s anything Greg could’ve done to prevent that from happening. I appreciated his support during the service I received.
11/4/2025
Carolyn R. VERIFIED CUSTOMER
Great fast service. Everything as expected
11/4/2025
Amy D. VERIFIED CUSTOMER
The service was quick and thorough. Jose was great. The only downside of the whole experience was that my 7:30am appointment was done before they put the cookies in the waiting area. ????
11/4/2025
Tyler L. VERIFIED CUSTOMER
Courteous and helpful!
11/4/2025
Zachary M. VERIFIED CUSTOMER
Quick, professional and didn't waste my time trying to recommend things I don't need.