Professional
Efficient
Took time to explain the work done
Very satisfied.
10/11/2025
Kendra B. VERIFIED CUSTOMER
Gregorio Jimenez was courteous, patient and explained things with great detail in an easy to understand manner.
10/11/2025
Jeffrey H. VERIFIED CUSTOMER
As always, wonderful service! Thanks many times over.
10/11/2025
Joan W. VERIFIED CUSTOMER
I was very happy with the service I received
10/11/2025
Jeff H. VERIFIED CUSTOMER
overall great experience except for one thing - the wrong parts were ordered (struts and or linkers) and it was only discovered AFTER i came back in for service. So i had a total of 3 trips back and forth. other than that, great job. car drives much better now. and my service team was great - and i really like the ability to communicate only via texts. super helpful.
10/10/2025
Sean M. VERIFIED CUSTOMER
Appreciate the communication about the status of my vehicle.
10/10/2025
David E. VERIFIED CUSTOMER
Service was great. Please change my cell number to ****-****-xxxx.
10/10/2025
Taylor H. VERIFIED CUSTOMER
This is the second time I have had an appointment at a certain time and it has been almost an hour past that time before my car is even pulled into the bay. My car was only pulled into the bay today after almost an hour with no update because I asked the front desk person how much longer it was going to take and he went out to see what the holdup was. Magically, the service person went and got my car next. It's really hard to want to do my service here when I could take it elsewhere and be on my way in 15 minutes.
10/10/2025
Hope Q. VERIFIED CUSTOMER
Although I did have a good experience with Jesse i wasn’t expecting the floor mat and passenger floor not to be detailed. The car still has a damp/moldy odor. Additionally, the lightbulb wasn’t out; it is burning from something electrical or moisture.
10/10/2025
Anne Z. VERIFIED CUSTOMER
Before service, which included a tire rotation, I informed Ben that the low tire pressure light came on this morning. He assured me the techs check the pressures and warning lights. Driving home after service, the low tire pressure light was on. Not happy and I did not have time to turn around back to service. Why pay for service if I have to fix this myself now.
10/10/2025
Karen D. VERIFIED CUSTOMER
Excellent service!
10/10/2025
Tanner M. VERIFIED CUSTOMER
The service was great and done quickly!
10/10/2025
William R. VERIFIED CUSTOMER
Work was done right and in a timely and professional manner. Communication was professional and clear.
10/10/2025
Danny G. VERIFIED CUSTOMER
Only negative was I was told 1pm for my appt but when I got there the computer said 1:30. I wrote the appointment down so mixup was not mine.
10/10/2025
David W. VERIFIED CUSTOMER
All went well
10/10/2025
Alissa P. VERIFIED CUSTOMER
Awesome. Thank you so much!!
10/9/2025
Grace T. VERIFIED CUSTOMER
Alyssa was great — personable, professional, and efficient.
10/9/2025
James B. VERIFIED CUSTOMER
Job well done!
10/9/2025
Pamela O. VERIFIED CUSTOMER
I was very pleased that David went to the extra effort of ensuring that my mirror was painted before it was installed since that was the primary impetus for getting me to Smart Motors this week. I appreciated that he went above and beyond to ensure that I could have my car back within two days. Thanks!