David was super and kept me informed during the entire process.
11/6/2025
Courtney K. VERIFIED CUSTOMER
I really loved the new texting and reporting tools. I could show my partner the video from the mechanic themselves so we both had the same information. My service representative was really nice and helpful. I wish smart motors could pay for a day bus pass and information to get to different places during the wait. Not every household had two cars so I took the bus home. I didn't realize that you wouldn't. I kind of expected it since you have a shuttle service and surely bus passes are cheaper to provide. I got it all figured out and it's all okay, I just want people to have this available to not be stuck in an emergency.
11/6/2025
Nordsieck Living. VERIFIED CUSTOMER
Good job, well done. So quick!
11/6/2025
Jiaxian H. VERIFIED CUSTOMER
Thanks for your service. I will choose Smart Toyota next time when i am going to buy a vehicle. Highly appreciate!
11/6/2025
Eric H. VERIFIED CUSTOMER
Erik did a great job of explaining everything to me.
11/6/2025
Kristen F. VERIFIED CUSTOMER
Well done and super fast. Thank you!
11/6/2025
Jose F. VERIFIED CUSTOMER
Ian was fantastic. He provided excellent customer service and communication. Thank you, Jose F
11/5/2025
Katherine S. VERIFIED CUSTOMER
Unfortunately, after repeated requests at Smart Motors since we bought the vehicle 18 months ago to change my email to I won't receive the survey. Your choice!
11/5/2025
Todd M. VERIFIED CUSTOMER
Jesse never ordered our part needed. I had to call after 3 weeks to find out what was happening. Someone had to help get the part ordered and my follow up visit scheduled. Once there, the part was incorrect, so they had to reorder the part. Now there is a mark on our sun roof cover that I will need to scrub off due to this service.
11/5/2025
Thomas L. VERIFIED CUSTOMER
Mallory is wonderful friendly and responsible in helping servicing my car.
11/5/2025
Cesar C. VERIFIED CUSTOMER
Excelent service, they answer all the doubts and explain with details
11/5/2025
Colleen M. VERIFIED CUSTOMER
Everything went very smoothly and quickly!
11/5/2025
Riley F. VERIFIED CUSTOMER
Gregorio was highly helpful and informative. He did an excellent job!
11/5/2025
Raimondas C. VERIFIED CUSTOMER
I want to apologize and Thank You and Technician for great job you did. My suspensions where baseless. I'm truly sorry!
11/5/2025
Mary D. VERIFIED CUSTOMER
Fair and experienced attitude.
11/5/2025
Louise R. VERIFIED CUSTOMER
Jesse was very polite and professional.
I enjoy doing business with Smart Motors.
11/5/2025
Thomas M. VERIFIED CUSTOMER
Ian is a gem
11/5/2025
Doug D. VERIFIED CUSTOMER
I appreciated the information she provided
11/5/2025
Zackary H. VERIFIED CUSTOMER
The video communication was nice. I've never had that before.